The CFPB released a study indicating that arbitration clauses in agreements between consumers and financial service providers restrict dispute relief for consumers by limiting their ability to sue the financial service provider in court.
|–||Opening Remarks||Zixta Martinez, Associate Director of External Affairs, Consumer Financial Protection Bureau|
|–||Remarks by CFPB Director||Richard Cordray|
|–||Panelist Introductions and Remarks||Paul Bland, Executive Director, Public Justice; Myriam Gilles, Professor of Law, Cardozo School of Law, Yeshiva University; Dong Hong, Vice President, Regulatory Counsel, Consumer Bankers Association; Alan Kaplinsky, Partner, Ballard Spahr; Jane Santoni, Partner, Williams & Santoni, LLP; Louis Vetere, President and CEO, Garden Savings Federal Credit Union|
|–||Audience Testimony||Open microphone for public participation|