Earlier this year, the Bureau launched its Strategic Plan and Objectives, emphasizing getting out of Washington, D.C., and into other parts of America.
As part of this expanded commitment, Bureau staff, including myself, recently traveled to Vermont, New Hampshire, and Rhode Island to participate in listening sessions. These listening sessions focused on our continued fight against elder financial exploitation. Participants in the sessions included state adult protective services; consumer groups; financial institutions; federal, state, and local law-enforcement officials, including the Department of Justice’s Elder Justice Coordinator, Vermont’s Commissioner of Financial Regulation, and state attorney general staff; as well as members of the public. The discussions were part of the Preventing Elder Financial Exploitation initiative we announced in Topeka, Kan.
At each stop, the Bureau also hosted roundtables with community and consumer groups, credit unions, and community banks. We heard diverse views about matters such as supervision and enforcement, the consumer complaint database, and rulemaking.
Watch this space; the Bureau of Consumer Financial Protection may be in your community soon.