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Written Testimony of Kathleen L. Kraninger, Director, Consumer Financial Protection Bureau, Before the House Committee on Financial Services

https://www.consumerfinance.gov/about-us/newsroom/written-testimony-kathleen-l-kraninger-house-committee-financial-services/

The Bureau presents Semi-Annual Reports to Congress and the American people in fulfillment of its statutory responsibility and commitment to accountability and transparency. The Bureau’s Spring 2019 (October 1, 2018, to March 31, 2019) Semi-Annual Report meets this mandate.

Prepared Remarks of Director Richard Cordray at the Consumer Response Field Hearing

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-director-richard-cordray-at-the-consumer-response-field-hearing/

And for a brand-new agency like the Bureau, born out of the recent financial crisis, consumer complaints are an opportunity for us to help consumers in...

Prepared Remarks of CFPB Director Richard Cordray at the Greenlining Institute’s Economic Summit

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-cfpb-director-richard-cordray-at-the-greenlining-institutes-economic-summit/

We appreciate the important role that Greenlining played in urging the creation of the CFPB. We also know how hard Greenlining pushed for authorizing the...

Hollister K. Petraeus Before the Senate Committee on Veterans’ Affairs

https://www.consumerfinance.gov/about-us/newsroom/hollister-k-petraeus-before-the-senate-committee-on-veterans-affairs/

Concerning our education mission, in an effort that I think would be of interest to this committee, my team worked with the Department of Defense (DoD) to...

Prepared Remarks of Richard Cordray, Director of the CFPB, at the National Association of Federal Credit Unions

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-richard-cordray-director-cfpb-national-association-federal-credit-unions/

Good morning and thank you for having me join you today. For five years now, the Bureau and America's credit unions have had the opportunity to work...

Prepared Remarks of CFPB Director Richard Cordray at University of Michigan Law School

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-cfpb-director-richard-cordray-at-university-of-michigan-law-school/

Our efforts reflect concern about access to credit and do not reflect a one-sided perspective to maximize consumer protection or industry deterrence at all costs. There is such a thing as doing too little, and there is such a thing as doing too much. We are aiming instead at doing justice.

Overdraft/NSF Revenue in 2023 down more than 50% versus pre-pandemic levels, saving consumers over $6 billion annually

https://www.consumerfinance.gov/data-research/research-reports/data-spotlight-overdraft-nsf-revenue-in-2023-down-more-than-50-versus-pre-pandemic-levels-saving-consumers-over-6-billion-annually/

Overdraft/NSF revenue for the full year of 2023 was approximately $6.1 billion lower than before the pandemic, and 24% lower than in 2022. However, quarterly overdraft/NSF fees were flat throughout 2023, suggesting most of the year-over-year reduction reflects the impact of changes in policy enacted in 2022.

Issue Spotlight: Medical Billing and Collections Among Older Americans

https://www.consumerfinance.gov/data-research/research-reports/issue-spotlight-medical-billing-and-collections-among-older-americans/

Medical billing practices can leave people 65 and older with inaccurate bills and attempts to collect amounts they do not owe.

Prepared Remarks of CFPB Director Richard Cordray at the Society for Financial Education and Professional Development

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-cfpb-director-richard-cordray-at-the-society-for-financial-education-and-professional-development/

Thank you. Over the years, financial education has become a passion that I have pursued at the local, state, and now federal levels. It is a joy and a...

Prepared Remarks of CFPB Director Richard Cordray at the Your Money Your Goals Launch

https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-cfpb-director-richard-cordray-at-the-your-money-your-goals-launch/

Thank you, Skip. You know Skip from his service as the Minnesota Attorney General and in various other capacities; I came to know him as a thoughtful and...

Issue Spotlight: Home Equity Contracts: Market Overview

https://www.consumerfinance.gov/data-research/research-reports/issue-spotlight-home-equity-contracts-market-overview/

With home equity “investment” contracts (HEIs), homeowners get cash up front in exchange for a repayment later. But HEIs can be risky.

Financial Terms Glossary

https://www.consumerfinance.gov/consumer-tools/educator-tools/youth-financial-education/glossary/

This glossary contains terms you may find useful when teaching youth financial literacy. These terms are used throughout the classroom activities and can help students better understand financial literacy concepts. Download a PDF version of the Financial terms glossary .

Issue Spotlight: Solar Financing

https://www.consumerfinance.gov/data-research/research-reports/issue-spotlight-solar-financing/

Overview of the marketplace for financing residential solar panels and the consumer risks posed by solar-specific loans.

Issue Spotlight: Costs of Electronic Payments in K-12 Schools

https://www.consumerfinance.gov/data-research/research-reports/issue-spotlight-costs-of-electronic-payments-in-k-12-schools/

K-12 schools are increasingly offering families the option to pay school-related expenses online via third-party payment processors, presenting new costs and challenges for users.