American Express Travel Related Services

This action is the result of a multi-part federal investigation which found that at every stage of the consumer experience, from marketing to enrollment to payment to debt collection, American Express violated consumer protection laws.

Related documents

Order Terminating Consent Order

Consent Order, Order for Restitution, and Order to Pay Civil Money Penalty

Stipulation to Issuance of a Consent Order, Order for Restitution, and Order to Pay Civil Money Penalty 

Press release

CFPB Orders American Express to Pay $85 Million Refund to Consumers Harmed by Illegal Credit Card Practices

Fact sheet

Ending Illegal Credit Card Practices