FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries
On November 12, 2021, the Bureau filed a lawsuit against FirstCash, Inc. and Cash America West, Inc., a subsidiary of FirstCash. On June 21, 2022, the Bureau filed an amended complaint adding 18 additional FirstCash subsidiaries as defendants in the lawsuit: FCFS AL, Inc.; Cash America East, Inc.; Cash America Inc. of Alaska; Georgia Cash America, Inc.; FCFS IN, Inc.; FCFS TN, Inc.; FCFS OH, Inc.; FCFS KY, Inc.; Cash America, Inc. of Louisiana; FCFS MO, Inc.; Cash America of Missouri, Inc.; Cash America, Inc. of North Carolina; FCFS NC, Inc.; FCFS OK, Inc.; FCFS SC, Inc.; Pawn TX, Inc.; Cash America Pawn L.P.; and Cash America Advance, Inc. FirstCash owns and operates over 1,000 retail pawnshops in the United States, offering pawn loans through its wholly owned corporate subsidiaries. The Bureau alleges that FirstCash and its subsidiaries made pawn loans to active-duty servicemembers and their dependents that violated the Military Lending Act (MLA) by making pawn loans to borrowers covered under the MLA with rates that exceeded the MLA’s maximum allowable annual percentage rate of 36%; using loan agreements requiring arbitration in the case of a dispute; and not making required loan disclosures. The Bureau also alleges that the alleged violations of the MLA were violations of a 2013 Bureau order against a predecessor entity.
On July 11, 2025, the Bureau and all defendants jointly filed a proposed stipulated final judgment and order to resolve the Bureau’s claims. If entered by the court, the order would require defendants to fully redress all affected consumers, pay a civil money penalty of $4,000,000 to the Bureau, and comply with the MLA and either offer an MLA-compliant loan product to servicemembers and their families or comply with a regulatory safe harbor meant to screen for MLA-protected borrowers.
Related documents
Stipulated Final Judgment and Proposed Order