FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries
On November 12, 2021, the Bureau filed a lawsuit against FirstCash, Inc. and Cash America West, Inc., a subsidiary of FirstCash. On June 21, 2022, the Bureau filed an amended complaint adding 18 additional FirstCash subsidiaries as defendants in the lawsuit: FCFS AL, Inc.; Cash America East, Inc.; Cash America Inc. of Alaska; Georgia Cash America, Inc.; FCFS IN, Inc.; FCFS TN, Inc.; FCFS OH, Inc.; FCFS KY, Inc.; Cash America, Inc. of Louisiana; FCFS MO, Inc.; Cash America of Missouri, Inc.; Cash America, Inc. of North Carolina; FCFS NC, Inc.; FCFS OK, Inc.; FCFS SC, Inc.; Pawn TX, Inc.; Cash America Pawn L.P.; and Cash America Advance, Inc. FirstCash owns and operates over 1,000 retail pawnshops in the United States, offering pawn loans through its wholly owned corporate subsidiaries. The Bureau alleged that FirstCash and its subsidiaries made pawn loans to active-duty servicemembers and their dependents that violated the Military Lending Act (MLA) by making pawn loans to borrowers covered under the MLA with rates that exceeded the MLA’s maximum allowable annual percentage rate of 36%; using loan agreements requiring arbitration in the case of a dispute; and not making required loan disclosures. The Bureau also alleged that the alleged violations of the MLA were violations of a 2013 Bureau order against a predecessor entity, Cash America International, Inc. On July 22, 2025, in light of this new settlement and order with FirstCash, the Bureau terminated that 2013 consent order with FirstCash’s predecessor entity, Cash America, because the predecessor entity has fulfilled its obligations under its 2013 consent order, including paying a civil money penalty of $5 million and providing redress to consumers. The predecessor entity no longer exists and the products addressed in the 2013 consent order are unconnected to the products of FirstCash.
On July 11, 2025, the Bureau and all defendants jointly filed a proposed stipulated final judgment and order to resolve the Bureau’s claims, which the court entered the same day. The order requires defendants to fully redress all affected consumers, pay a civil money penalty of $4,000,000 to the Bureau, and comply with the MLA and either offer an MLA-compliant loan product to servicemembers and their families or comply with a regulatory safe harbor meant to screen for MLA-protected borrowers.
Related documents
Stipulated Final Judgment and Order