Enova International, Inc.
On November 15, 2023, the Bureau issued an order against Enova International, Inc., a publicly-traded online small-dollar lender, headquartered in Chicago, Illinois, that markets, provides, and services loans under the brand names CashNetUSA (CNU) and NetCredit. In 2019, the Bureau issued an order against Enova based on the Bureau’s finding that Enova violated the Consumer Financial Protection Act of 2010 (CFPA) by debiting consumers’ bank accounts without authorization and failing to honor loan extensions it granted to consumers. The Bureau found that Enova violated the 2019 Order and the CFPA, including by debiting or attempting to debit consumers’ accounts without their authorization. The order imposed injunctive requirements on Enova including requiring it to come into compliance with the law, required Enova to provide redress to all consumers whose accounts it debited without their express informed consent, and required Enova to pay a $15 million civil money penalty.
On September 2, 2025, pursuant to the Bureau’s authority under 12 U.S.C. § 5563(b)(3) and under Paragraph 120 of the order, the Bureau terminated the order and waived any alleged non-compliance therewith. Enova has fulfilled certain obligations under the order, including, among other things, paying a civil money penalty of $15 million to the Bureau required by Section XI of the order; retaining a third-party consultant to determine whether Enova’s business records reflect that it provided redress to all affected consumers, as required by Paragraph 81 of the order; taking steps to provide redress to certain affected consumers whom the third-party consultant determined had not previously received complete redress, as required by Paragraph 85 of the order; and taking steps to implement injunctive relief to prevent future violations required by “Conduct Provisions” of the order.
Related documents
Order Terminating the Consent Order