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Responsible Business Conduct: Self-Assessing, Self-Reporting, Remediating, and Cooperating (CFPB Bulletin 2020-01)

In 2013, the Bureau issued a Bulletin that identified several activities that businesses could engage in that could prevent and minimize harm to consumers, referring to these activities as “responsible conduct.”  The Bureau is issuing this updated Bulletin to clarify its approach to responsible conduct and to reiterate the importance of such conduct.

Compliance bulletin 2020-01

  • Amends and reissues CFPB Bulletin 2013-06

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Previous bulletin

View bulletin  (June 25, 2013)