Skip to main content

Compliance bulletin and policy guidance re: mortgage servicing transfers

The Bureau of Consumer Financial Protection (CFPB) is issuing this compliance bulletin and policy guidance to residential mortgage servicers and subservicers (collectively, servicers), in light of potential risks to consumers that may arise in connection with transfers of residential mortgage servicing rights. The CFPB’s concern in this area remains heightened due to the continuing high volume of servicing transfers. 

(as published in the Federal Register at 79 Fed. Reg. 63295 (October 23, 2014)) 

CFPB Bulletin 2014-01

View bulletin

Previous bulletin

View Bulletin 2013-01 (now superseded by Bulletin 2014-01)