Skip to main content
An official website of the United States government
(855) 411-2372
Submit a Complaint

About us

We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

What should I do if I have problems making my auto loan payments?

Answer:

If you are having problems making payments, contact your lender or loan servicer and ask what options are available to you. 

You can try to work out a payment plan. If you do, confirm any payment plan in writing. Also, be sure to ask about any negative impact that a workout plan might have on your credit report. If you are told there will not be any negative impact if you select one of the options you are offered, ask for confirmation in writing. If you have trouble making your auto loan payment, the sooner you contact the lender the better chance you have of working out an arrangement that gives you time to get back on track.

Was this page helpful to you?

Note: Do not include sensitive information like your name, contact information, account number, or social security number in this field.

The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

Read full answer Hide full answer