I want to use my bank or credit union to transfer money to someone in another country. Does the new federal law about international money transfers apply?
You can still transfer money internationally if your financial institution doesn’t qualify as a remittance transfer provider, but you may not receive the same rights and protections under federal law, including:
- Up-front information about certain fees and taxes and the exchange rate.
- A receipt that shows how much was sent and when the money would be available.
- The ability to cancel your transfer at no charge within a certain period of time.
- The right to have errors investigated and fixed.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.