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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

How can I recognize mail fraud?

Answer:

While the specific scams change everyday, a common warning sign is a letter asking you to send money or personal information now to receive something of value later.

Some common types of high-risk mail you may receive are:

  • Notices of prizes, sweepstakes winnings, vacations, and other offers to claim valuable items
  • Personal appeals for money or information from people you do not know
  • Letters from psychics or religious figures offering to predict or change your future

To report suspicious mail, you can file a complaint online with the Federal Trade Commission (FTC). You can also call 1-877-FTC-HELP (1-877-382-4357) or 1-866-653-4261 (TTY). The FTC cannot resolve individual complaints, but your complaint could help law enforcement detect patterns of fraud and abuse. That may lead to investigations and eliminate unfair practices.

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

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