Skip to main content

Can my card issuer change my credit card from a MasterCard to a Visa - or from a gas card/department store card to a MasterCard?

Yes. While the law does not permit the mailing of unsolicited cards, the card issuer can substitute one credit card for another. 

For example, your card issuer can send a substitute card when there is a change in the card issuer's name, the name of the card, or the features of the card. After the substitution, only one credit account can remain active for use.

Take the next step

Tell your story

Tell us your story, good or bad, about your experience with consumer financial products.

Was this answer helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.