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A person I hired to help with my mortgage advised me to stop making payments on my mortgage loan so I could qualify for a loan modification. Do I have to do this?

Not making your mortgage loan payments could hurt your credit score and limit your options. If anyone tells you to stop making mortgage loan payments, they may be trying to scam you.

You can also get real help by calling the CFPB at (855) 411-CFPB (2372) to be connected to a U.S. Department of Housing and Urban Development (HUD)-approved housing counselor today.

Report individuals giving you this advice by submitting a complaint with the CFPB online or by calling (855) 411-CFPB (2372).

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We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

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