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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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American Express Centurion Bank and American Express Bank, FSB

The Consumer Financial Protection Bureau (CFPB) took action against American Express Centurion Bank and American Express Bank, FSB for discriminating against consumers in Puerto Rico, the U.S. Virgin Islands, and other U.S. territories by providing them with credit and charge card terms that were inferior to those available in the 50 U.S. states. American Express also discriminated against certain consumers with Spanish-language preferences. 

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JPMorgan Chase Bank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against JPMorgan Chase Bank, N.A. for failures related to information it provides for checking account screening reports.

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TCF National Bank

The Bureau of Consumer Financial Protection (Bureau) obtained a federal district court order approving its settlement with TCF National Bank regarding its marketing and sale of overdraft services. 

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Wells Fargo Bank, N.A.

Today the Consumer Financial Protection Bureau (CFPB) fined Wells Fargo Bank, N.A. $100 million for the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts. Spurred by sales targets and compensation incentives, employees boosted sales figures by covertly opening accounts and funding them by transferring funds from consumers’ authorized accounts without their knowledge or consent, often racking up fees or other charges.

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Wells Fargo Bank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against Wells Fargo Bank for illegal private student loan servicing practices that increased costs and unfairly penalized certain student loan borrowers.

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Santander Bank, N.A.

The Consumer Financial Protection Bureau (CFPB) ordered Santander Bank, N.A. to pay a $10 million fine for illegal overdraft service practices.  Santander’s telemarketing vendor deceptively marketed the overdraft service and signed certain of the bank’s customers up for the service without their consent.

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PayPal, Inc. and Bill Me Later, Inc.

The Consumer Financial Protection Bureau (CFPB) filed a complaint and proposed consent order in federal court against PayPal, Inc. for illegally signing up consumers for its online credit product, PayPal Credit, formerly known as Bill Me Later.

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