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Fifth Third Bank, National Association

On March 9, 2020, the Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Fifth Third Bank, National Association. On February 12, 2021, the court granted a motion to transfer the case to the Southern District of Ohio. The Bureau filed an amended complaint on June 16, 2021. The Bureau alleges that, by misleading consumers about the bank’s sales practices, opening products and services and engaging in consumer-account transactions without consumer consent, and failing to adequately address the misconduct, Fifth Third engaged in unfair and abusive acts or practices in violation of the Consumer Financial Protection Act and violated the Fair Credit Reporting Act, the Truth in Lending Act (TILA), the Truth in Savings Act (TISA), and TILA’s and TISA’s implementing regulations. The Bureau seeks an injunction to stop Fifth Third’s unlawful conduct, redress for affected consumers, the imposition of a civil money penalty, and other legal and equitable relief.

Related documents


Amended Complaint

Press release

Consumer Financial Protection Bureau Files Suit Against Fifth Third Bank, National Association for Allegedly Opening Unauthorized Accounts and Enrolling Consumers in Unauthorized Products and Services