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Fay Servicing, LLC

On June 7, 2017, the Bureau issued an order against Fay Servicing, LLC to address the Bureau’s findings that Fay Servicing failed to provide mortgage loan borrowers with the protections against foreclosure required by law, kept borrowers in the dark about critical information about the process for applying for foreclosure relief, and moved forward with the foreclosure process while borrowers were actively seeking help to save their homes. The order required Fay Servicing to stop its illegal practices and pay up to $1.15 million in consumer redress to harmed borrowers.

Consent order

Stipulation

Consent Order Modification

Stipulation and Consent to Consent Order Modification

Second Consent Order Modification

Stipulation and Consent to Second Consent Order Modification

Third Consent Order Modification

Stipulation and Consent to Third Consent Order Modification

Fourth Consent Order Modification

Stipulation and Consent to Fourth Consent Order Modification

Fifth Consent Order Modification

Stipulation and Consent to Fifth Consent Order Modification

Sixth Consent Order Modification

Stipulation and Consent to Sixth Consent Order Modification

Press release

Consumer Financial Protection Bureau Takes Action Against Fay Servicing for Failing to Provide Mortgage Borrowers with Protections Against Foreclosure

Case docket

View case filings