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Equifax Inc. and Equifax Consumer Services LLC

The Consumer Financial Protection Bureau (CFPB) took action against Equifax, Inc. and its subsidiary for deceiving consumers about the usefulness and actual cost of credit scores they sold to consumers, and for luring consumers into costly recurring payments for credit products. The CFPB ordered Equifax to truthfully represent the value of the credit scores they provide, and the cost of obtaining those credit scores and other services. Equifax must pay more than $3.8 million in restitution to consumers, and fines totaling $2.5 million to the CFPB.

Related documents

Consent order


Press release

CFPB Orders TransUnion and Equifax to Pay for Deceiving Consumers in Marketing Credit Scores and Credit Products