American Honda Finance Corporation
On January 17, 2025, the Bureau issued an order against American Honda Finance Corporation to address its violations relating to its furnishing of inaccurate consumer reporting information.
Enforcement actions
When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .
Fifth Third Bank, N.A.
On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.
Toyota Motor Credit Corporation
On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.
USASF Servicing, LLC
On August 2, 2023, the Bureau filed a lawsuit against USASF Servicing, LLC, an auto-loan servicer headquartered in Lawrenceville, Georgia.
Credit Acceptance Corporation
On January 4, 2023, the Bureau and New York Attorney General Letitia James filed a joint lawsuit in the United States District Court for the Southern District of New York against Credit Acceptance Corporation, an indirect auto lender that funds and services car loans for subprime and deep-subprime consumers.
Wells Fargo Bank, N.A.
On December 20, 2022, the Bureau issued an order against Wells Fargo Bank, N.A., which is a national bank headquartered in Sioux Falls, South Dakota.
3rd Generation, Inc. d/b/a California Auto Finance
On May 21, 2021, the Bureau issued a consent order against 3rd Generation, Inc., a California corporation doing business as California Auto Finance (California Auto).
Santander Consumer USA Inc.
On December 22, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Santander Consumer USA Inc. (Santander). Santander, a subsidiary of Banco Santander S.A., is a leading originator and servicer of nonprime auto loans and leases.
Nissan Motor Acceptance Corporation
On October 13, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Nissan Motor Acceptance Corporation (Nissan), an auto financing subsidiary of Nissan North America, Inc.
Lobel Financial Corporation
On September 21, 2020, the Bureau issued a consent order against Lobel Financial Corporation, an auto-loan servicer based in Anaheim, California.
Santander Consumer USA, Inc.
The Bureau of Consumer Financial Protection announced a settlement with Santander Consumer USA Inc., a consumer financial services company based in Dallas...
Wells Fargo Bank, N.A.
On April 20, 2018, the Bureau issued an order against Wells Fargo Bank, N.A. in a coordinated action with the Office of the Comptroller of the Currency (OCC).
Interstate Auto Group, Inc. aka. CarHop, and Universal Acceptance Corporation
The CFPB is taking action against CarHop, one of the country's biggest "buy-here, pay-here" auto dealers, and its affiliated financing company, Universal...
Westlake Services, LLC, d/b/a Westlake Financial Services. LLC, and Wilshire Consumer Credit, LLC, d/b/a as Wilshire Commercial Capital, LLC
CFPB took action against an indirect auto finance company and its auto title lending subsidiary for pressuring borrowers using illegal debt collection tactics.
DriveTime Automotive Group, Inc. and DT Acceptance Corp
CFPB took action against a "buy-here, pay-here" car dealer. DriveTime must pay $8,000,000 as a civil money penalty, end its unfair debt collection tactics...