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Making Ends Meet Survey

If you’re here, you probably received our letter asking for your help with an important national survey to better understand consumer experiences and decisions when trying to make ends meet.

This survey is sponsored by the Consumer Financial Protection Bureau, a federal agency created in 2010 to make markets for financial products like mortgages, credit cards, and consumer loans work better for consumers.

Many households run out of money at one time or another and this survey is designed to help us understand consumer experiences and decisions when money gets tight. Since people’s experiences can vary widely, please fill out the survey even if you have not borrowed or run out of money. The information you provide will help shape federal policies to ensure that everyone is treated fairly and respectfully when they borrow money to make ends meet.

The responses to this survey will remain private and we ask that participants not identify themselves in any way while completing the survey. Participation in this survey will not affect your credit or credit score. The survey can be completed online by going to the following webpage: . Once on the webpage, please enter your unique survey pin number included on the cover letter and your 5-digit zip code.

We appreciate your willingness to answer and return the questionnaire and thank you for your help with this important national survey.

If you have any questions about this survey, please feel free to call (855) 246-9457.

Making Ends Meet Survey cover letter (English)

Making Ends Meet Survey cover letter (Spanish)