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Category Title Date published
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College Banking and Credit Card Agreements
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog New effort focused on financial issues facing rural communities
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Comparing overdraft fees and policies across banks
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Blog How Should Regulators Review Bank Mergers?
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Blog Estafas con beneficios por desempleo: Cómo puede protegerse
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Press release Consumer Financial Protection Bureau Encourages Financial Institutions and Debt Collectors to Allow Stimulus Payments to Reach Consumers
Category: Blog Take action to protect your Economic Impact Payment if your account is overdrawn
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Press release Consumer Financial Protection Bureau Announces Settlement with TD Bank for Illegal Overdraft Practices
Category: Speech Oral Testimony of Director Kraninger Before the House Financial Services Committee
Category: Speech Oral Testimony of Director Kraninger Before the Senate Banking Committee
Category: Blog What to consider when sharing your financial data
Category: Blog Closing remarks: Consumer Financial Protection Week
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Press release CFPB Releases Updated COVID-19 Consumer Complaint Data
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Blog Turning complaint into action: The CFPB works for you
Category: Blog You have options for how to receive your unemployment benefits
Category: Blog Usted tiene opciones para recibir sus beneficios por desempleo
Category: Speech Remarks by Director Kraninger During Consumer Data Industry Association Webinar
Category: Blog Taskforce on Federal Consumer Financial Law charting a path ahead
Category: Press release Consumer Financial Protection Bureau Issues Consumer Complaint Bulletin
Category: Report Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Speech Director Kraninger Remarks During National Association of Realtors 2020 Legislative Meetings