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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Blog The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Report Chatbots in consumer finance
Category: Press release CFPB Finds that Billions of Dollars Stored on Popular Payment Apps May Lack Federal Insurance
Category: Report Analysis of Deposit Insurance Coverage on Funds Stored Through Payment Apps
Category: Consumer advisories Consumer advisory: Your money is at greater risk when you hold it in a payment app, instead of moving it to an account with deposit insurance
Category: Press release CFPB Orders Installment Lender OneMain to Pay $20 Million for Deceptive Sales Practices
Category: Report Overdraft/NSF Revenue in Q4 2022 down nearly 50% versus pre-pandemic levels
Category: Press release CFPB Action to Require Citizens Bank to Pay $9 Million Penalty for Unlawful Credit Card Servicing
Category: Report Consumer experiences with overdraft programs
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Proposed Special Deposit Insurance Assessment on Large Banks
Category: Press release CFPB Issues Guidance to Rein in Creation of Fake Accounts to Harvest Fees
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at the 2023 American Economic Liberties Project Anti-Monopoly Summit
Category: Press release CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Speech Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission
Category: Director's statement Statement of CFPB Director Rohit Chopra on the Proposed Restoration of the Financial Stability Oversight Council’s Authority and Regulatory Credibility
Category: Speech Director Chopra’s Prepared Remarks at Justice Department Interagency Event in Newark, New Jersey to Highlight Efforts to Combat Modern-Day Redlining
Category: Press release CFPB Sues James Carnes and Melissa Carnes for Hiding Money to Avoid Paying for Illegal Payday Lending Business
Category: Press release CFPB Issues Guidance to Address Abusive Conduct in Consumer Financial Markets
Category: Speech Director Rohit Chopra’s Prepared Remarks at the University of California Irvine Law School
Category: Press release CFPB Finalizes Rule to Create a New Data Set on Small Business Lending in America
Category: Speech Director Chopra’s Remarks at the NCRC Just Economy Conference
Category: Speech Prepared Panel Remarks of CFPB Director Rohit Chopra, at the American Bar Association Spring Meeting
Category: Press release La CFPB Finaliza Normativa para Crear un Nuevo Conjunto de Datos para el Crédito a la Pequeña Empresa en el País
Category: Press release CFPB Orders Repeat Offender Portfolio Recovery Associates to Pay More Than $24 Million for Continued Illegal Debt Collection Practices and Consumer Reporting Violations
Category: Blog Bringing tech enforcers together to protect consumers
Category: Report Supervisory Highlights Junk Fees Special Edition, Issue 29, Winter 2023
Category: Speech Deputy Director Martinez’s Prepared Remarks at the Consumer Law Scholars Conference
Category: Press release La CFPB Cierra el Negocio de Préstamos Hipotecarios de la Corporación RMK Financial, por sus Repetidas Ofensas Contra Familias Militares
Category: Press release CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families
Category: Blog CFPB finalizes update to administrative enforcement proceedings
Category: Press release CFPB Orders TitleMax to Pay a $10 Million Penalty for Unlawful Title Loans and Overcharging Military Families
Category: Press release La CFPB le Ordena a TitleMax Pagar una Multa de $10 Millones por Otorgar Ilegales Préstamos para Autos y por Cobrarles Más de los Debido a Familias Militares
Category: Report Banks’ overdraft/NSF fee revenue declines significantly compared to prior year and pre-pandemic levels
Category: Blog What’s ahead for Wells Fargo and its customers
Category: Blog 웰스파고와 고객들에 대한 향후 조치
Category: Blog Ano ang naghihintay para sa Wells Fargo at sa mga customer nito?
Category: Blog Wells Fargo 及其客戶將面臨著什麼？
Category: Blog ما هو المستقبل لمصرف Wells Fargo وعملائه
Category: Blog Qué les espera a Wells Fargo y sus clientes
Category: Blog Что следует ожидать банку Wells Fargo и его клиентам
Category: Blog Điều gì sẽ xảy ra sắp tới với Wells Fargo và khách hàng của họ
Category: Blog Kisa k ap tann Wells Fargo ak kliyan li yo
Category: Press release La CFPB Toma Acción para Impedir que Una Operación Masiva de Cobranzas Bombardee a los Consumidores con Falsas Demandas
Category: Press release CFPB Takes Action to Halt Debt Collection Mill From Bombarding Consumers with Junk Lawsuits
Category: Blog What new supervised institutions need to know about working with the CFPB
Category: Press release CFPB and New York Attorney General Sue Credit Acceptance for Hiding Auto Loan Costs, Setting Borrowers Up to Fail
Category: Press release La CFPB y el Fiscal General de New York demandan a Credit Acceptance por Ocultar los Costos de Préstamos Automotrices para Condenar a los Prestatarios al Fracaso
Category: Press release CFPB Orders Servicio UniTeller to Refund Fees and Pay Penalty for Failing to Follow Remittance Rules
Category: Press release La CFPB le Ordena a la Compañía Servicio UniTeller Reembolsar Tarifas Cobradas y Pagar Multa por Violar normativa de Remesas
Category: Press release CFPB Orders Wells Fargo to Pay $3.7 Billion for Widespread Mismanagement of Auto Loans, Mortgages, and Deposit Accounts
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Wells Fargo Law Enforcement Action
Category: Press release La CFPB le Ordena a Wells Fargo Pagar $3.7 Billones por el Mal Manejo de Préstamos para Autos, Hipotecas y Cuentas de Depósito
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Living Wills Submitted by Certain Large Foreign and Domestic Firms
Category: Press release CFPB Proposes Rule to Create Repeat Offender Registry of Nonbank Financial Institutions
Category: Press release La CFPB Propone Registro para Detectar Delincuentes Reincidentes
Category: Press release La CFPB Toma Acciones por $19 Millones contra Loan Doctor y Edgar Radjabli por Ofrecer Falsas Cuentas Bancarias de Alto Rendimiento
Category: Press release CFPB Takes $19 Million Action Against Loan Doctor and Edgar Radjabli for Offering Fake High-Yield Bank Accounts
Category: Press release CFPB and New York Attorney General Take Action Against Companies that Cheated 9/11 Victims
Category: Press release La CFPB y el Fiscal General de New York Tomarán Acciones Contra las Compañías que Engañaron a las Víctimas de los Atentados del 11/9
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Press release La CFPB Toma Acciones Contra Carrington Mortgage por negarle a Propietarios sus Derechos Bajo la Ley CARES
Category: Press release CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Director's statement Statement of CFPB Director Rohit Chopra on Complaint Against ACTIVE Network
Category: Press release CFPB Sues Payment Platform Used by YMCA Camps and Charity Race Organizers for Illegally Cramming Consumers With Junk Membership Fees
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College Banking and Credit Card Agreements
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Op-ed | Category: Speech Director Chopra’s Prepared Remarks at a Joint DOJ, CFPB Press Event on the Trident Enforcement Action
Category: Press release CFPB, DOJ Order Trident Mortgage Company to Pay More Than $22 Million for Deliberate Discrimination Against Minority Families
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Press release CFPB Sues ACE Cash Express for Concealing No-Cost Repayment Plans and Improperly Withdrawing Consumers’ Funds
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Press release CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot
Category: Press release CFPB and New York Attorney General Shut Down Debt Collection Ring
Category: Press release CFPB Bolsters Enforcement Efforts by States
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Press release CFPB Orders Scam’s Ringleaders to Pay More Than $8 Million to Consumers and Student Loan Borrowers