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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Director's statement Statement of CFPB Director Rohit Chopra on Mortgage Comparison Shopping in a Time of Higher Interest Rates
Category: Press release CFPB Issues Guidance to Protect Mortgage Borrowers from Pay-to-Play Digital Comparison-Shopping Platforms
Category: Blog What’s ahead for Wells Fargo and its customers
Category: Blog Protecting people’s access to their money
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB & FHFA news release announcing the publication of updated loan-level data for public use collected through the National Survey of Mortgage Originations
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Living Wills Submitted by Certain Large Foreign and Domestic Firms
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Press release CFPB Finds Members of the Reserves and National Guard Paying Millions of Dollars in Extra Interest Each Year
Category: Report Protecting Those Who Protect Us: Evidence of activated Guard and Reserve servicemembers’ usage of credit protections under the Servicemembers Civil Relief Act
Category: Blog Mejorando la data del público usada en préstamos automotrices
Category: Blog Office of Research blog: Higher interest rates leading to higher debt burdens for mortgage borrowers
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Blog Enhancing public data on auto lending
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Report Consumer Snapshot: Tenant Background Checks
Category: Report Tenant Background Checks Market Report
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Blog Office of Research blog: Update on student loan borrowers during payment suspension
Category: Blog CFPB seeks further public input on big tech payment platforms
Category: Blog Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Press release CFPB Kicks Off Personal Financial Data Rights Rulemaking
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College Banking and Credit Card Agreements
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Press release CFPB Launches Effort to Spur New Opportunities for Homeowners in the Mortgage Market
Category: Blog Market monitoring insights: Examining the potential credit impact of high vehicle costs for consumers
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Blog Exploring the connection between financial assistance for medical care and medical collections
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Blog Housing inflation is hitting low-income renters
Category: Press release CFPB Publishes Analysis of Potential Impacts of Medical Debt Credit Reporting Changes
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Press release CFPB Sues ACE Cash Express for Concealing No-Cost Repayment Plans and Improperly Withdrawing Consumers’ Funds
Category: Report Credit Card Line Decreases
Category: Blog New report explores the impact of credit card line decreases on consumers
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog The student loan pause was extended—three things to keep in mind
Category: Blog Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
Category: Speech Director Chopra’s Prepared Remarks on the Repeat Offender Lawsuit Against TransUnion and John Danaher
Category: Speech Director Chopra’s Opening Remarks to the Consumer Advisory Board
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog Shining a Spotlight on Workers’ Financial Experiences
Category: Report 2021 Financial Literacy Annual Report
Category: Press release CFPB Estimates $88 Billion in Medical Bills on Credit Reports
Category: Blog Comparing overdraft fees and policies across banks
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog The hidden cost of junk fees
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Blog CFPB releases report on diversity and inclusion within financial services
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Making Ends Meet series: Consumer finances during the pandemic
Category: Blog How Should Regulators Review Bank Mergers?
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Finds Credit Report Disputes Far More Common in Majority Black and Hispanic Neighborhoods
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Blog Comparing auto loans for borrowers with subprime credit scores