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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Report Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Report Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Press release Consumer Financial Protection Bureau Announces Settlement with TD Bank for Illegal Overdraft Practices
Category: Speech Oral Testimony of Director Kraninger Before the House Financial Services Committee
Category: Speech Oral Testimony of Director Kraninger Before the Senate Banking Committee
Category: Blog Closing remarks: Consumer Financial Protection Week
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Press release CFPB Releases Updated COVID-19 Consumer Complaint Data
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Blog Turning complaint into action: The CFPB works for you
Category: Speech Remarks by Director Kraninger During Consumer Data Industry Association Webinar
Category: Press release Consumer Financial Protection Bureau Issues Consumer Complaint Bulletin
Category: Report Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Speech Director Kraninger Remarks During National Association of Realtors 2020 Legislative Meetings
Category: Speech Director Kraninger Remarks During Financial Literacy and Education Commission Public Meeting
Category: Press release Consumer Financial Protection Bureau Adds Enhancements to Consumer Complaint Database
Category: Blog Here's what we’ve been doing over the past year to help military families plan for their next financial journey.
Category: Report Office of Servicemember Affairs Annual Report for Fiscal Year 2019
Category: Report 2019 Consumer Response annual report
Category: Press release Consumer Financial Protection Bureau to Enhance Consumer Complaint Database
Category: Speech Director Kraninger’s Speech at the National Consumer Empowerment Conference
Category: Press release Consumer Financial Protection Bureau Outlines Plan to Review Rules Under the Regulatory Flexibility Act
Category: Speech Speech at the Bipartisan Policy Center By Kathleen L. Kraninger, Director, Consumer Financial Protection Bureau
Category: Report 2018 Consumer Response annual report
Category: Blog Respondemos las 5 preguntas más importantes sobre cuentas corrientes
Category: Blog Your top five questions about checking accounts answered
Category: Blog A 2018 review of financial concerns facing servicemembers
Category: Report Complaint snapshot: Servicemembers, Veterans, and Military Families 50 State Report
Category: Report Complaint snapshot: Mortgage
Category: Report Office of Servicemember Affairs – Annual Report
Category: Blog Here’s what we’re hearing from servicemembers, veterans, and military families
Category: Blog Bureau releases Complaint snapshot: 50 state report
Category: Report Complaint snapshot: 50 state report
Category: Blog Bureau roundtables seek public input
Category: Press release Bureau of Consumer Financial Protection Settles With TCF National Bank
Category: Blog Complaint snapshot: An analysis of debt collection complaints
Category: Report Complaint snapshot: Debt collection
Category: Press release CFPB Issues Request for Information on Consumer Complaints and Inquiries
Category: Report 2017 Consumer Response annual report
Category: Press release CFPB Issues Request For Information On Consumer Complaint Reporting
Category: Blog Consumer experiences with overdraft programs
Category: Report Consumer voices on overdraft programs
Category: Blog Tips for servicemembers with student debt
Category: Blog Complaints show military families and non-military families have different experiences in the financial marketplace
Category: Report Monthly Complaint Report, Vol. 26
Category: Blog A 50-state look at complaints about student loans
Category: Report Annual report of the CFPB Student Loan Ombudsman 2017
Category: Press release CFPB Report Finds Consumer Complaints Spurred Actions That Brought More Than $750 Million in Relief for Student Loan Borrowers
Category: Report Supervisory Highlights: Summer 2017
Category: Press release CFPB Supervision Recovers $14 Million in First Half of 2017 for Over 100,000 Consumers Harmed by Illegal Practices
Category: Report A nationwide look at how student debt impacts older adults
Category: Press release CFPB Takes Action Against Aequitas Capital Management for Aiding Corinthian Colleges' Predatory Lending Scheme
Category: Speech Prepared Remarks of CFPB Director Richard Cordray on the Overdraft Press Call
Category: Report CFPB data point: Frequent overdrafters
Category: Press release CFPB Unveils Prototypes of "Know Before You Owe" Overdraft Disclosure Designed to Make Costs and Risks Easier to Understand
Category: Blog Know Before You Owe: We are designing new overdraft disclosure forms
Category: Report Monthly Complaint Report, Vol. 25
Category: Blog The voice of the consumer
Category: Blog Top five consumer financial complaints reported across the U.S.
Category: Press release CFPB Releases State-Level Snapshot of Consumer Complaints
Category: Report Monthly Complaint Report, Vol. 24
Category: Press release CFPB Monthly Snapshot Spotlights Complaints from Older Consumers
Category: Blog A snapshot of complaints made by older consumers
Category: Speech Prepared Remarks of CFPB Director Richard Cordray at the People and Places Conference
Category: Report Monthly Complaint Report, Vol. 23
Category: Blog Our office of Servicemember Affairs guides you through the financial hurdles of your military career
Category: Report The Office of Servicemember Affairs: Charting our course through the military lifecycle
Category: Press release CFPB Monthly Snapshot Spotlights Student Loan Complaints
Category: Report Monthly Complaint Report, Vol. 22
Category: Blog Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report
Category: Report 2016 Consumer Response annual report
Category: Report Monthly Complaint Report, Vol. 21
Category: Press release CFPB Monthly Snapshot Spotlights Credit Card Complaints
Category: Press release CFPB Monthly Snapshot Spotlights Credit Reporting Complaints
Category: Report Monthly Complaint Report, Vol. 20
Category: Press release CFPB Monthly Snapshot Spotlights Mortgage Complaints
Category: Report Monthly Complaint Report, Vol. 19
Category: Blog Understanding the Overdraft “Opt-in” Choice
Category: Press release CFPB Warns Student Loan Servicing Problems Can Jeopardize Long-Term Financial Security for Older Borrowers
Category: Blog Four tips to help older student loan borrowers navigate common problems with their student loans