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Category: Info for consumers | Category: At the CFPB |
Published

Consumers Count: Tools and resources for money decisions

Take control of your financial life with these ten tools that can help you make choices at the grocery store, pay your credit card bill, and deal with debt. They can also prepare you for money decisions like buying a home or figuring out how to pay for college.

Category: Info for consumers | Category: At the CFPB |
Published

Our priorities to ensure a fair marketplace

To protect and help consumers in the financial marketplace, we set priorities to ensure that we tackle the most troubling problems using the best mix of tools available. Today we provided an overview of these goals to the members of our Consumer Advisory Board, and we’d like to share them with you.

Category: At the CFPB |
Published

We participated in the National Day of Civic Hacking 2015

We participated in multiple National Day of Civic Hacking events this year, with CFPB staff attending events in Washington D.C., Philadelphia, Oakland, Calif. and Burlington, Vt. During the event, participants provided input on our CFPB Owning a Home website and analyzed our public Consumer Complaint Database and our public Home Mortgage Disclosure Act (HMDA) Database.

Category: Info for consumers |
Published

You have the right to free, unbiased financial information

If you believe you have the right to free, unbiased financial information, you are not alone – because at the Consumer Financial Protection Bureau, we agree. It’s our job to provide you with reliable, trustworthy information about the consumer financial marketplace. So, in the past four years we’ve worked hard creating online tools to inform your financial decisions that are truly free – no charges, no ads, no referral fees.

Category: At the CFPB | Category: Info for consumers |
Published

You have the right to be heard

Listening to and elevating your voice matters to us because we are a federal agency devoted to protecting consumers. When you speak up, you offer invaluable insight into the financial products and services consumers depend on. Telling us about your experiences helps us to better serve you and make the financial marketplace work for Americans.

Category: At the CFPB |
Published

Four years working for you

While our doors have only been open for a short time, our work is helping to create a financial marketplace that works for you. We’re listening to your experiences through the complaints you submit, creating new consumer protections for financial products and services, holding bad actors accountable for breaking the rules, and developing useful tools and resources to empower you to make informed financial decisions. Learn more about how we’re working for you.

Category: Info for consumers |
Published

More tools for Spanish speakers

On consumerfinance.gov/es, you can find answers, in plain-language Spanish, to consumers’ most common questions. It’s also our first responsive site – it works beautifully on mobile devices as well as on desktops – in response to research that shows two-thirds of Latinos who are online tend to access the Internet from a mobile device. Read more about our tools in Spanish.

Category: At the CFPB |
Published

Standing up for consumers

Today, I was appointed by President Obama to serve as the first Director of the Consumer Financial Protection Bureau. I am honored by this opportunity to continue my work on behalf of consumers. And I am energized by the responsibilities and challenges facing the Bureau. The importance of this day has less to do with […]

Category: At the CFPB |
Published

Lessons we’ve learned

Yesterday, Raj Date spoke in Philadelphia about the lessons of the 2008 financial crisis for the consumer bureau. Before taking questions from the audience, Mr. Date, Special Advisor to the Secretary of the Treasury, outlined three basic themes for our work.