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Data, research, and reports
Published

Credit applications remain depressed for credit cards and auto loans

Consumer credit markets in September were still far from their normal operation prior to the pandemic. This blog posts compares the actual volume of credit inquiries to their usual pre-pandemic volume. Credit card and auto loan inquiries remain depressed, while new mortgage inquiries are above their usual level.
Info for consumers
Published

How to help homeowners protect their homes

Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.
Data, research, and reports Info for consumers
Published

A snapshot of mortgage complaints

The Bureau’s Complaint snapshot: Mortgage highlights trends in consumer submitted complaints about mortgages.
Published

Assessing our rules: Our reports on the Ability to Repay and Qualified Mortgage Rule and the RESPA Mortgage Servicing Rule

The CFPB has released two reports assessing significant CFPB rules: The first assesses the effectiveness of our Ability to Repay and Qualified Mortgage Rule. The second assesses the effectiveness of the Mortgage Servicing Rule we issued under the Real Estate Settlement Procedures Act (RESPA).


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