Skip to main content
An official website of the United States government
Archived content
This is archived content from the Consumer Financial Protection Bureau website. The information here may be outdated and links may no longer function.

Consumer experiences with debt collection: Findings from our survey

Debt collection blog illustration

We surveyed consumers regarding their views and experiences in debt collection and today we have released a report on our findings. This survey is the first of its kind, and the most in-depth analysis currently available of consumers’ encounters with the debt collection industry. You can read the report here .


Debt collection blog infographic

Join the conversation. Follow CFPB on X (formerly Twitter) and Facebook .


Page last modified @