Blog archive

Since July 2020, consumers have transitioned out of assistance to varying degrees across all credit products, but a significant share of mortgage borrowers continue to receive assistance.

New CFPB research examines trends in consumer credit during COVID-19, finding delinquencies for credit cards, auto loans, mortgages, and student loans remain lower than pre-pandemic levels.

A new analysis in our Making Ends Meet survey series looks at how consumers use payday, auto title, and pawn loans.

Consumer credit markets in September were still far from their normal operation prior to the pandemic. This blog posts compares the actual volume of credit inquiries to their usual pre-pandemic volume. Credit card and auto loan inquiries remain depressed, while new mortgage inquiries are above their usual level.

We use the Bureau’s Making Ends Meet survey to study whether financially vulnerable consumers have turned to credit card debt during the coronavirus pandemic.

This quarterly consumer credit trends report explores the prevalence of actual payment information in consumer credit reporting.

If you can’t pay your credit card bill because of the coronavirus pandemic, call your credit card company and ask about financial relief. We have tips on what to ask and what your options may be.

Tips for staying on top of your finances during the coronavirus pandemic, particularly if you’ve dodged income loss or major expenses.

The CFPB is publishing the 2019 College Credit Card Report and releasing updated data the public can access and examine.

This holiday season, you’ll likely get more than one offer for a retail store credit card. That extra 20-percent off or no-interest-if-paid-in-full offer may sound tempting, but it can come at a price. Enjoy the benefits and reduce the risk with these six tips.

LIBOR is expected to be discontinued sometime after 2021. Here is information to help consumers understand whether this market-wide change might affect the terms of their loans.

If you learn that a store credit card was opened in your name, without your permission, speak up – and take steps to prevent this from happening in the future.

The analysis shows that about two thirds of actively used credit card accounts carry a revolving balance. Once consumers begin to revolve, they do so continuously for about 10 months on average, with approximately 15 percent revolving continuously for two years or more. The longer a balance is revolved, the higher the chances that the consumer will continue to revolve a balance.

Overwhelmed by credit card debt and might miss a payment? Contact your creditor about your current situation for alternative repayment options.

CFPB announces the release of its new credit booklet to help consumers better understand their credit reports and scores, learn how to correct inaccuracies, and improve their credit record over time.

The Bureau’s Office of Financial Protection for Older Americans and FTC are sharing information about a new law that allows financial caregivers to request a credit freeze for a loved one whose money they’re managing.

Data Point research report on final student loan payments, mortgage and credit card borrowing, and household balance sheets.

This report finds that aggregate end-of-year consumer credit card borrowing roughly follows end-of-year retail expenditure patterns.

This spring, clean up your household finances by following our tips on money management, including budgets, credit reports, credit cards, debt, and savings.

Thousands of people will receive compensation for RushCard outages in 2015.

Tips from the CFPB. 9 financial issues people affected by a natural disaster have experienced. Plus, tips and resources to help you pay your bills and avoid debt.

As you prepare to celebrate the holidays, take some time to put together a holiday spending plan to help you stay on track.

Last week, CFPB Director Richard Cordray sent a letter to the CEO’s of several banks, credit unions, and financial companies encouraging them to enable consumers to exert greater control over their credit cards, debit cards, and other payment methods.

If you need help managing your debt, the first step is knowing who can help you—and how to avoid scams and traps.

Read about top financial issues reported by consumers to the CFPB and get information to help if you have a similar issue.