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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

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I received something in the mail offering me a credit card and it said that I could stop receiving “prescreened offers of credit.” What does this mean?

Card issuers use credit reporting agencies to send offers of credit to individuals who meet certain criteria (for example, a minimum credit score). You can ask credit reporting agencies to not include your name on lists used by creditors to make firm offers of credit (called opting out) for five years by calling 1-888-567-8688. To opt out permanently, go to www.optoutprescreen.com . However, even if you opt out, card issuers can still get your name from other sources and send you invitations to apply for a card.

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.