Blog Archive

Info for consumers

Published OCT 17, 2019

You might have heard that LIBOR is going away. Here’s what you need to know about LIBOR and adjustable-rate loans.

LIBOR is expected to be discontinued sometime after 2021. Here is information to help consumers understand whether this market-wide change might affect the terms of their loans.

By Davida Farrar

Info for consumers

Published SEP 24, 2019

Need to save up for college? Stay motivated with these three tips

Putting money away for college, even small amounts, can make a difference. Here are tips to stay motivated in reaching your college savings goal.

By Adebukola Dada and Brian Stone

Info for consumers

Published MAY 16, 2019

How to choose the school that’s financially right for you

May 1st was National College Decision Day. Here’s how to choose a financial plan that’s right for you.

By Adebukola Dada

Info for consumers

Published MAY 10, 2019

Check these items off your student loan to-do list

Wondering how to keep your student loans in order? Stay on top of your student loans by doing these three things every year.

By Adebukola Dada

Info for consumers

Published FEB 11, 2019

Three steps to prep for paying for college

Deciding how to pay for college can be confusing. Here are a few steps to help you prepare.

By Adebukola Dada and Kristen Evans

Info for consumers

Published JUL 19, 2018

Check your mailbox: Veterans with severe disabilities and student loans should keep an eye out for this

The Department of Education is alerting veterans with severe disabilities that they may be eligible for tax-free discharge of their outstanding student loans.

By Patrick Campbell and Brian Lavin

Data, research, and reports

Published JUN 29, 2018

New research report on student loan repayment and broader household borrowing

Data Point research report on final student loan payments, mortgage and credit card borrowing, and household balance sheets.

By Thomas Conkling

Info for consumers

Published FEB 07, 2018

Help is here for people with severe disabilities struggling with student loans

Student loans forgiven due to death or disability no longer require borrowers to pay higher federal taxes.

By Patrick Campbell and Seth Frotman

Info for consumers

Published JAN 23, 2018

Looking for a loan? Find out how to Know Before You Owe

By taking some time to prepare, you can make sure you get the best loan for your situation. CFPB’s Know Before You Owe gives you information and tools to help you better understand your choices.

By Kristin Dohn

Info for consumers

Published DEC 12, 2017

What does the Coast Guard know about the GI Bill that the other services do not?

Many new recruits pay for GI Bill benefits they probably won’t use. Investing in DOD’s Blended Retirement System (BRS) is probably a better investment.

By Patrick Campbell

Info for consumers

Published NOV 06, 2017

Tips for servicemembers with student debt

When military borrowers are not able to get on track for programs like PSLF, they can end up paying tens of thousands of dollars they would otherwise not owe.

By Seth Frotman and Paul Kantwill

Info for consumers

Published OCT 27, 2017

A 50-state look at complaints about student loans

We’ve released a state-by-state snapshot showing how student loan debt is spread across the country. We also break down the complaints we handled from student loan borrowers in every state.

By Seth Frotman

Data, research, and reports

Published AUG 16, 2017

Too many student loan borrowers struggling, not enough benefiting from affordable repayment options

A new CFPB report shows that at-risk student loan borrowers are struggling with repaying their debts and are seeing their credit suffer.

By Seth Frotman and Christa Gibbs

Info for consumers

Published JUN 22, 2017

Certify your service and stay on track for public service loan forgiveness

Are you working in public service? Check out these tips for earning Public Service Loan Forgiveness.

By Seth Frotman

Info for consumers

Published JUN 22, 2017

Certify your service: Guides to Public Service Loan Forgiveness

Millions of public service employees may be eligible for Public Service Loan Forgiveness. Learn how to get on track, while serving your community.

By Seth Frotman

Info for consumers

Published MAY 15, 2017

New data documents a disturbing cycle of defaults for struggling student loan borrowers

A default can lead to severe consequences, including damaged credit, wage garnishment, and offset of social security and other government benefits. There...

By Seth Frotman and Rich Williams

Data, research, and reports

Published APR 03, 2017

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.

By Chris Johnson

Info for consumers

Published FEB 16, 2017

Increasing transparency in the student loan servicing market

We are working to improve transparency in the student loan servicing market to better serve consumers.

By Seth Frotman and John McNamara

Info for consumers

Published JAN 27, 2017

Tips for student loan borrowers

Check out these tips to help tackle your student loan debt.

By Seth Frotman and Paul Kantwill

Data, research, and reports

Published JAN 13, 2017

Your feedback helped us update our Payback Playbook prototype

After reviewing more than 3,400 comments on our student loan Payback Playbook, we worked to create revised prototype disclosures. The updated Payback...

By Seth Frotman

Info for consumers

Published JAN 05, 2017

Four tips to help older student loan borrowers navigate common problems with their student loans

As the number of older Americans with student debt has quadrupled, older borrowers complain about many problems with lenders, loan servicers, and debt...

By Stacy Canan and Seth Frotman

Info for consumers

Published SEP 26, 2016

You have the right to pay off your student loan as fast as you can, without a penalty

All student loan borrowers have the right to pay off their student loans as fast as they can, but some borrowers who try to make extra payments may run into...

By Seth Frotman

Info for consumers

Published SEP 15, 2016

The significant impact of student debt on communities of color

Today’s student debt crisis significantly impacts communities of color. Learn more.

By Aissa Canchola and Seth Frotman

Info for consumers

Published SEP 07, 2016

Did you take out student loans to attend ITT Tech? You have options.

ITT Students: Learn more about your options and what to do with your student loans when your school shuts down.

By Seth Frotman

Info for consumers

Published AUG 18, 2016

Trying to enroll in an income-driven repayment plan? Avoid #ApplicationAbyss with our tips and resources.

Almost all federal student loan borrowers are eligible for an income-driven repayment (IDR) plan, but we have heard that successfully enrolling in one of...

By Seth Frotman