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Consumer Experiences With Debt Collection: Findings From the CFPB’s Survey on Consumer Views on Debt

https://www.consumerfinance.gov/data-research/research-reports/consumer-experiences-debt-collection-findings-cfpbs-survey-consumer-views-debt/

...of the Survey of Consumer Views on Debt, which was conducted by the CFPB between...Publication Consumer Experiences With Debt Collection: Findings From the CFPB’s...CFPB’s Survey on Consumer Views on Debt By Office of Research – JAN 12, 2017 This

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CFPB Moves to Reduce Junk Fees Charged by Debt Collectors

https://www.consumerfinance.gov/archive/newsroom/cfpb-moves-to-reduce-junk-fees-charged-by-debt-collectors/

...affirming that federal law often prohibits debt collectors from charging “pay-to-pay”...These charges, commonly described by debt collectors as “convenience fees,” are...Moves to Reduce Junk Fees Charged by Debt Collectors Advisory opinion explains...that most “pay-to-pay” fees charged by debt collectors violate federal law JUN 29

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Consumer Financial Protection Bureau Issues Final Rule to Implement the Fair Debt Collection Practices Act

https://www.consumerfinance.gov/archive/newsroom/consumer-financial-protection-bureau-issues-final-rule-implement-fair-debt-collection-practices-act/

...unfair practices by debt collectors when collecting consumer debt....Issues Final Rule to Implement the Fair Debt Collection Practices Act OCT 30, 2020...unfair practices by debt collectors when collecting consumer debt. The rule focuses

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CFPB and New York Attorney General Shut Down Debt Collection Ring

https://www.consumerfinance.gov/archive/newsroom/cfpb-and-new-york-attorney-general-shut-down-debt-collection-ring/

...court to settle its case against a debt collection enterprise and its owners...based in upstate New York, to exit the debt collection market after their history...New York Attorney General Shut Down Debt Collection Ring Companies and individuals...court to settle its case against a debt collection enterprise and its owners