CFPB v. SMART Payment Plan, LLC
We are the Consumer Financial Protection Bureau (CFPB), a federal government agency that enforces laws that protect consumers. The CFPB issued a consent order against SMART Payment Plan, LLC.
On November 2, 2020, the Consumer Financial Protection Bureau (Bureau) entered a consent order in federal court against SMART Payment Plan, LLC. The CFPB alleged that SMART provided consumers individualized “benefits summaries” that claimed a specific amount of interest savings or other money savings consumers would get by enrolling in the SMART Plan, but SMART’s fees would ordinarily exceed the savings. SMART’s disclosures thus created the misleading impression that consumers would save money using its product.
More information about this case, including the final court order, can be found in our press release.
Victim compensation
The CFPB contracted with Rust Consulting to administer payments for this case and answer consumers’ questions. For questions related to this case, please:
- Call: 1 (833) 630-1408
- Email: smart_info@rustcfpbconsumerprotection.org
- Write: CFPB v. Smart Payment plan, LLC - 7476
P.O. Box 2561,
Faribault, MN 55021-9561
Important dates
September 18, 2025 – Ongoing: Distribution