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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Regions Bank

On September 28, 2022, the Bureau issued an order against Regions Bank, a bank headquartered in Birmingham, Alabama with consolidated assets over $163 billion.

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Hello Digit, LLC

On August 10, 2022, the Bureau issued an order against Hello Digit, LLC (“Digit”), a financial-technology company that offers consumers an automated-savings tool.

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U.S. Bank National Association

On July 28, 2022, the Bureau issued a consent order against U.S. Bank National Association, a national bank headquartered in Minneapolis, Minnesota.

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Trident Mortgage Company, LP

On July 27, 2022, the Bureau, together with the United States Department of Justice (DOJ), filed a complaint and proposed consent order in the United States District Court for the Eastern District of Pennsylvania to resolve their allegations against Trident Mortgage Company, LP (Trident).

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Hyundai Capital America

On July 26, 2022, the Bureau issued a consent order against Hyundai Capital America (HCA), a nonbank automotive finance company based in Irvine, California.

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Bank of America, N.A.

On July 14, 2022, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

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Frank Ronald Gebase, Jr.

On June 9, 2022, the Bureau filed a lawsuit in the United States District Court for the Southern District of California against Frank R. Gebase Jr., along with a proposed stipulated final judgment and order.

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Bank of America, N.A.

On May 4, 2022, the Bureau issued a consent order against Bank of America, N.A., an insured depository institution, to address Bank of America’s processing of garnishment notices.

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MoneyGram International, Inc. and MoneyGram Payment Systems, Inc.

On April 21, 2022, the Bureau filed a lawsuit jointly with the Attorney General of New York against MoneyGram International, Inc. and MoneyGram Payment Systems, Inc. (collectively, MoneyGram), nonbank remittance transfer providers headquartered in Dallas, Texas.

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TransUnion Interactive, Inc., TransUnion, LLC, TransUnion, and John T. Danaher

On April 12, 2022, the Bureau filed a lawsuit in the federal district court for the Northern District of Illinois against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, TransUnion, LLC, TransUnion Interactive, Inc. (collectively, the TransUnion Companies), which are headquartered in Chicago, Illinois, as well as former executive John Danaher.

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Edfinancial Services

On March 30, 2022, the Bureau issued an order against Edfinancial Services, LLC. (Edfinancial). Edfinancial, headquartered in Knoxville, Tennessee, is a student loan servicer that services both FFELP loans, which are loans from private companies, and Direct Loans, which are loans directly from the Department of Education.

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FirstCash, Inc., and Cash America West, Inc.

On November 12, 2021, the Bureau filed a lawsuit in the United States District Court for the Northern District of Texas against FirstCash, Inc. and Cash America West, Inc.

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Trustmark National Bank

On October 22, 2021, the Bureau, together with the United States Department of Justice (DOJ), filed a complaint and proposed consent order in the federal district court for the Western District of Tennessee in settlement of claims against Trustmark National Bank (Trustmark), which is headquartered in Jackson, Mississippi.

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JPay, LLC

On October 19, 2021, the Bureau issued a consent order against JPay, LLC (JPay). JPay, headquartered in Miramar, Florida, contracts with Departments of Corrections around the country to provide financial products and services to incarcerated and formerly incarcerated individuals.

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American Advisors Group

On October 8, 2021, the Bureau filed a lawsuit and proposed stipulated final judgment and order in the United States District Court for the Central District of California against American Advisors Group (AAG).

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LendUp Loans, LLC

On September 8, 2021, the Bureau filed a lawsuit in the United States District Court for the Northern District of California against LendUp Loans, LLC.

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Better Future Forward, Inc.

On September 7, 2021, the Bureau issued a consent order against Better Future Forward, Inc.; Better Future Forward Manager, LLC; Better Future Forward Opportunity ISA Fund (CP1), LLC; and Better Future Forward Opportunity ISA Fund (CH1), LLC (collectively, “BFF”), which are companies that provide students with income-share agreements (ISAs) to finance postsecondary education.

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GreenSky, LLC

On July 12, 2021, the Bureau issued a consent order against GreenSky LLC (GreenSky), a financial technology company that services and facilitates the origination of consumer loans.

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Burlington Financial Group, LLC, Richard Burnham, Katherine Burnham, and Sang Yi

On June 28, 2021, the Bureau filed a lawsuit in the United States District Court for the Northern District of Georgia, and on the following day, the Bureau filed a proposed stipulated final judgment and order against Burlington Financial Group, LLC, and its principals, Richard Burnham, Katherine Burnham, and Sang Yi, which the court entered the same day.

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