The Consumer Credit Card Market
This report represents the CFPB’s seventh biennial review of the consumer credit card market as directed by the Credit Card Accountability Responsibility and Disclosure Act of 2009. In this report, we analyze data from several sources to examine many aspects of the consumer credit card market as of the end of 2024. We revisit topics covered in earlier reports, such as deferred interest and innovations in the marketplace, while introducing new areas of focus this year. We analyze how cardholders spend by merchant category, review promotional interest rates, and take a deeper look into card transaction disputes. Consistent with the report’s mandate, we consider consumers with below-prime credit scores and cover topics related to the cost and availability of credit.