National Age-Friendly Banking Survey Data
Explore data from our National Age-Friendly Banking Survey to learn about the banking experiences of older adults and people of all ages.
About the National Age-Friendly Banking Survey
In 2024, the Consumer Financial Protection Bureau (CFPB) conducted the National Age Friendly Banking Survey (NAFBS) to improve understanding of consumers’ experiences with banks and credit unions, specifically focusing on differences among people in different age groups. This nationally representative survey of adults (ages 18 and older) in the United States with bank or credit union accounts measured experiences with financial institutions at all ages, allowing for comparisons by age groups.
Download the survey dataset
Survey data are provided as a public use file in CSV format. The public use file does not include respondents’ personally identifying information. The file is provided in two versions, with labeled values and unlabeled values. In the labeled version, the response values for each variable are provided in descriptive text (e.g. Yes, No, Don’t Know). In the unlabeled version, the responses for each variable are provided in numeric values (e.g. 0, 1).
National Age-Friendly Banking Survey CSV file (labeled values)
National Age-Friendly Banking Survey CSV file (unlabeled values)
Download the technical report and summary statistics
The technical report and summary statistics highlights top-line findings from the survey, provides data tables with basic findings for each survey question, and describes how the public can use the survey data to conduct independent analyses.
National Age-Friendly Banking Survey: Technical Report and Summary Statistics
Download the data dictionary
The data dictionary provides a list of all variables in the public use file, their description, and their labeled and unlabeled values. It also identifies variables that were computed, recoded, or appended to the survey data.
National Age-Friendly Banking Survey: Public Use File Data Dictionary