CFPB Invites Consumers to Ask CFPB
"Ask CFPB gives consumers answers in plain language so they can make sound financial decisions. But today's launch is just the beginning – we will continue...
Newsroom archive
Prepared Remarks by Richard Cordray before the Consumer Bankers Association
I would like to talk to you today about how we are doing this by promoting transparency, lowering consumer risks, and ensuring a level playing field between...
Prepared Remarks by Richard Cordray at CUNA’s Governmental Affairs Conference
At the Bureau, we have been working with one of the largest credit unions in the country, the Pentagon Federal Credit Union, to pilot a prototype credit...
Prepared Remarks by Richard Cordray at the Society of American Business Editors and Writers
I deeply believe that reporters play an important role in ensuring our government operates fairly, efficiently, and honestly. This role includes a new task...
Prepared Remarks by Richard Cordray at the ICBA National Convention
I have seen firsthand how the success of community banks benefits the people who live in those communities, where the bankers themselves also live and work.
Consumer Financial Protection Bureau proposes rule for the protection of privileged information
The proposed rule is intended to provide supervised entities further assurances that providing privileged information to the Bureau will not adversely...
Prepared remarks by Richard Cordray before the National Association of Attorneys General
Making prices and risks clear. Protecting people against fraud. And standing up for consumers to make sure they are treated fairly. That is our new job.
CFPB Now Taking Private Student Loan Complaints
The CFPB will assist all borrowers experiencing problems taking out a private student loan, repaying their private student loan, or managing a student loan...
Consumer Financial Protection Bureau now taking complaints on checking accounts
Almost nine out of ten American households have at least one checking account, and many also maintain a savings account. Yet, despite the fact that they are...
Consumer Financial Protection Bureau Seeks Consumer Advisory Board Nominations
The Dodd-Frank Wall Street Reform and Consumer Protection Act, which created the CFPB, requires that a Consumer Advisory Board be established to advise and...
Holly Petraeus Statement on Senate Help Committee Report on Military Education Benefits
Today, the Senate Health, Education, Labor, and Pensions (HELP) Committee released data which revealed that education benefits administered by the...
Prepared Remarks by Richard Cordray at the CFPB Roundtable on Overdraft Practices
Overdrafts can provide consumers with needed access to funds, but the growing costs of overdraft practices have the capacity to inflict serious economic...
CFPB Launches Inquiry into Overdraft Practices
As part of that inquiry, the CFPB is seeking public input on a prototype "penalty fee box" – a disclosure on a consumer's checking account statement that...
CFPB Convenes Small Business Panel for Know Before You Owe Mortgage Disclosures
The review panel will solicit feedback from small businesses that make mortgage loans and conduct mortgage closings.
CFPB Proposes Rule to Supervise Larger Participants in Consumer Debt Collection and Consumer Reporting Markets
"Our proposed rule would mean that those debt collectors and credit reporting agencies that qualify as larger participants are subject to the same...
CFPB Director Richard Cordray’s Remarks on Remittance Consumer Protections at LULAC Conference
We want Latino consumers – on the same footing with every other consumer – to have the information they need to make good choices, choices that enhance...
Testimony of Richard Cordray Before the U.S. House of Representatives Committee on Financial Services
We are committed to fulfilling our statutory responsibilities and delivering value to American consumers. This means being accountable and using our...
CFPB Seeks Input on Draft Monthly Mortgage Statement
"This draft statement shows consumers the breakdown of their mortgage payments – what money goes to the loan principal, interest, and fees," said CFPB...
CFPB Helping Fix Mortgage Industry
That is why we are taking action on the mortgage servicing front to help consumers as quickly as possible.
Holly Petraeus Statement on the Servicemember Protections in the Mortgage Servicing Settlement
"The provisions relating to the Servicemembers Civil Relief Act (SCRA) in this agreement will help ensure that members of the military won't be denied...
CFPB Director Richard Cordray Statement on the Mortgage Servicing Settlement
The settlement will provide $25 billion in financial relief to distressed homeowners and establish new servicer standards of conduct.
Prepared Remarks by Peggy L. Twohig at the NMLS Users Conference
Today, I will spend most of my time providing an update on where we stand in developing our bank and nonbank supervision programs.
Testimony of Richard Cordray Before the U.S. Senate Committee on Banking, Housing, and Urban Affairs
I said that I would always welcome your thoughts about our work. I stand by that commitment. I am pleased to be here with you today to tell you about our...
Federal and State Officials Announce New Law Enforcement Partnership to Protect Military Community
The Repeat Offenders Against Military (ROAM) Database will track completed enforcement actions against companies and individuals who repeatedly scam...
Testimony of Richard Cordray before the Subcommittee on TARP, Financial Services and Bailouts of Public and Private Programs
Moreover, we need and want to hear from you. At every stage, I believe that input from Congress will help improve our work and our ability to deliver real...
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