Blog archive

At the CFPB

Published APR 09, 2014

Save the date: Join us for a forum on the mortgage closing process in Washington, DC!

We'll host a forum on the mortgage closing process on Wednesday, April 23 at 1:30 p.m. EDT. The event will feature remarks from Director Richard Cordray, as...

By Zixta Q Martinez

• • Mortgages

At the CFPB

Published APR 07, 2014

Live from Chicago!

We held an event in Chicago to launch our partnership with libraries. The event included a panel discussion with CFPB officials, library representatives...

• • Financial education

Info for consumers

Published MAR 31, 2014

Delivering financial education at work makes sense

The most effective financial education can be delivered at the point when employees are making their benefits decisions—"just in time" modules that guide...

By Darren Gersh

• • Financial education
• • Financial wellness in the workplace

At the CFPB

Published MAR 25, 2014

Live from Nashville!

We held a field hearing on payday loans in Nashville, Tennessee. The event featured remarks from Director Richard Cordray, as well as testimony from...

• • Academic Research Council
• • Payday loans

Policy and compliance

Published MAR 18, 2014

Prepaid cards: Help design a new disclosure

We're developing new disclosures that will provide a variety of protections for prepaid card users. As a part of this work, we're developing a model...

By Eric Goldberg

• • Prepaid cards

At the CFPB

Published MAR 13, 2014

Update: Save the date, Nashville!

We're changing the location of our upcoming field hearing on payday loans to the Country Music Hall of Fame. The hearing will still take place on Tuesday...

By Zixta Q Martinez

• • Payday loans

Data, research, and reports

Published MAR 05, 2014

Behind the numbers: Servicemember complaints

In the Snapshot of complaints received from servicemembers, veterans, and their families that we're releasing today, you'll find the types and trends of...

By Holly Petraeus

• • Consumer complaints
• • Debt collection
• • Everyone has a story
• • Servicemembers

Data, research, and reports Info for consumers

Published FEB 27, 2014

Now you have better options to dispute a credit report error

If you're trying to correct an error in your credit report at one of the nation's largest credit reporting companies, there is some good news. Some credit...

By Gail Hillebrand

• • Credit reports and scores

At the CFPB

Published FEB 27, 2014

Live from Washington, D.C.

Today, we held a Consumer Advisory Board meeting with Director Cordray where we discussed the consumer experience in the credit reporting market. A...

By Delicia Hand

• • Consumer Advisory Board

Policy and compliance

Published FEB 26, 2014

We’re protecting students from predatory lending

Today, we filed a lawsuit against ITT Educational Services, Inc., accusing the for-profit college chain of predatory student lending. We believe that ITT...

By CFPB Web Team

• • Enforcement
• • Student loans
• • Students

At the CFPB

Published FEB 26, 2014

Extended deadline: Apply to our Community Bank Advisory Council and Credit Union Advisory Council

We’re extending the application deadline by two weeks. All applications for our CBAC and CUAC must be received by March 14, 2014.

By Delicia Hand

• • Community Bank Advisory Council
• • Community banks
• • Credit Union Advisory Council
• • Credit unions

Info for consumers

Published FEB 25, 2014

Set a goal, make a plan, and save automatically

Our quick and easy-to-use My New Money Goal financial planning worksheet can help you set a goal and make a plan.

By Dan Rutherford

• • Financial education
• • Financial well-being
• • Saving

At the CFPB

Published FEB 25, 2014

Live from Atlanta!

We held a field hearing on workplace financial education in Atlanta. Part of America Saves Week, the hearing was an opportunity for us to get public input...

• • Financial education
• • Financial wellness in the workplace

Data, research, and reports

Published FEB 20, 2014

We’ve heard more than 300,000 complaints. Should we hear from you?

Every complaint helps us in our work to supervise companies, enforce federal consumer financial laws, and write better rules and regulations. You speaking...

By Scott Pluta

• • CFPB milestones
• • Consumer complaints
• • Data

Data, research, and reports

Published FEB 12, 2014

What sunshine for student financial products can show us

Some of these agreements were difficult to find, but here are a few examples of the different agreements financial institutions have with colleges and...

By Rohit Chopra

• • Banking
• • Credit cards
• • Deceptive practices
• • Student loans
• • Students

At the CFPB

Published FEB 11, 2014

Save the date: Join us for a Consumer Advisory Board meeting in Washington, D.C.

Join us for a Consumer Advisory Board meeting with Director Cordray where we will discuss the consumer experience in the credit reporting market.

By Delicia Hand

• • Consumer Advisory Board
• • Credit reports and scores

Info for consumers

Published FEB 10, 2014

Getting a grip on income tax season

With the beginning of the New Year comes income tax season—that time between late January and April 15 when almost all American households have to file a...

By Laura Schlachtmeyer and Dave Sieminski

• • Financial well-being
• • Saving

Data, research, and reports

Published FEB 07, 2014

New tools to explore mortgage data

Our tool comes loaded with data from the Home Mortgage Disclosure Act (HMDA). You can use our tool to explore information about loans, lenders, properties...

By Jessica Russell

• • Data
• • Mortgages

Info for consumers

Published FEB 05, 2014

What’s the deal with health care credit cards? Four things you should know

Recently, many patients facing medical procedures have seen their health care providers suggest deferred interest rate credit cards as a payment option...

By Nora Dowd Eisenhower and Beverly Yang

• • Credit cards
• • Credit reports and scores
• • Deceptive practices
• • Medical debt
• • Older Americans

Data, research, and reports Info for consumers

Published FEB 03, 2014

We asked about your student loans and you answered

In particular, we frequently hear that the process to allocate an extra payment to your loan with the highest interest rate – generally the best way to...

By Rohit Chopra

• • Consumer complaints
• • Deceptive practices
• • Student loans
• • Students

Policy and compliance

Published JAN 30, 2014

New feedback system for GI Bill and Tuition Assistance recipients

Today, the CFPB is very pleased to join the Departments of Veterans Affairs, Defense, Education, and Justice, as well as the Federal Trade Commission, in...

By Holly Petraeus

• • Consumer complaints
• • Data
• • Servicemembers
• • Student loans
• • Students

Data, research, and reports

Published JAN 28, 2014

Accepting applications for our Academic Research Council

The ARC was created to make sure that we hear from a variety of experts with diverse viewpoints, knowledge, and expertise.

By David Silberman

• • Academic Research Council

Info for consumers

Published JAN 27, 2014

Four steps you can take if you think your credit or debit card data was hacked

The recent data breach and theft of credit and debit card information at Target retail stores could impact tens of millions of consumers, and we want to let...

By Gail Hillebrand

• • Credit cards
• • Debit cards
• • Identity theft and fraud

Policy and compliance

Published JAN 16, 2014

Servicemembers, you have new mortgage protections in 2014

For military families, this means that when they seek help for a troubled mortgage or have to move because of Permanent Change of Station (PCS) orders, they...

By Holly Petraeus

• • Consumer complaints
• • Foreclosure
• • Mortgages
• • Servicemembers

At the CFPB

Published JAN 15, 2014

Accepting applications for our Advisory Board and Councils

Today, we’re accepting applications for membership on all of our advisory groups.

By Delicia Hand

• • Academic Research Council
• • Community Bank Advisory Council
• • Consumer Advisory Board
• • Credit Union Advisory Council