Supervisory guidance

The Bureau periodically releases policy guidance, including compliance bulletins, joint-agency memoranda, and other notices and guidance to inform and advise regulated entities.

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Published MAR 16, 2023

Bulletin 2023-01: Unfair Billing and Collection Practices After Bankruptcy Discharges of Certain Student Loan Debts

Student loan servicers who collect on student loans that are discharged by a bankruptcy court are likely engaging in an unfair act or practice in violation of the Consumer Financial Protection Act (CFPA).

Published FEB 18, 2022

Bulletin 2022-03:Servicer Responsibilities in Public Service Loan Forgiveness Communications

The Consumer Financial Protection Bureau is issuing this Compliance Bulletin and Policy Guidance regarding the servicing of Federal student loans for borrowers who may be eligible for Public Service Loan Forgiveness.

Page last modified Dec. 28, 2022 @ 01:12 PM EST

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