Blog Archive

Data, research, and reports

Published AUG 04, 2022

New risks emerge as line between payments and commerce blurs

Innovations across the payments ecosystem are transforming how people access financial products and services. This raises concerns that peoples’ financial data may be aggregated and monetized without their knowledge or permission.

By Martin Kleinbard and Amy Zirkle

Published JUL 29, 2022

CFPB recognizes national whistleblower day

Whistleblowers can help the CFPB protect consumers and support the rule of law. The law protects whistleblowers at financial institutions from retaliation.

By Seth Frotman

Data, research, and reports

Published JUL 27, 2022

Office of Research blog: Housing inflation is hitting low-income renters

Housing costs rose rapidly last year but some people experience this inflation more than others. New research shows that low-income renters’ credit card debt increased sharply last year.

By Scott Fulford

Published JUL 25, 2022

Time is running out for student loan servicers to help servicemembers with student loans get debt relief

Student loan servicers with military borrowers should act quickly to identify and notify military borrowers about the PSLF Limited Waiver before October 31, 2022.

By Anthony Camilli

At the CFPB

Published JUL 20, 2022

Long hold times or excellent care? Tell us about the customer service at your bank or credit union!

Banks and credit unions should ensure you’re getting timely responses to your banking questions. To help ensure they’re meeting your needs, the CFPB is asking for you to share your experiences, good or bad.

By Leslie Parrish and Ted Wegner

Data, research, and reports

Published JUL 20, 2022

Banks’ overdraft/NSF fee revenues evolve along with their policies

This blog post examines recent changes in overdraft and NSF fee revenues reported in call reports to understand how announced changes in overdraft policies affected these revenues.

By Éva Nagypál

At the CFPB

Published JUL 19, 2022

Using special purpose credit programs to serve unmet credit needs

Far too many households and businesses continue to lack fair and equitable access to credit. Through SPCPs, lenders can better serve historically disadvantaged individuals and communities.

By Tim Lambert

Info for consumers

Published JUL 18, 2022

Protecting servicemembers from costly auto loans and wrongful repossessions

Servicemembers face unique challenges in the financial marketplace. The CFPB is working to protect servicemembers and military families from costly auto loans and wrongful repossessions.

By Patrick Brick, Ryan Kelly, and Chris Kukla

Info for consumers

Published JUL 11, 2022

Promoting Competition in Our Financial Markets

Congress has charged the CFPB with ensuring that markets for consumer financial products are competitive. Over the last year, the CFPB has taken a number of steps to promote competition in our markets.

By Rohit Chopra

At the CFPB

Published JUL 07, 2022

Technologists wanted

The CFPB is hiring product managers, designers, engineers, data scientists, and more to help detect and prevent unfair, deceptive, and abusive practices in financial markets.

By Erie Meyer

At the CFPB

Published JUN 30, 2022

Accepting applications for CFPB advisory committees

Beginning on July 5, the CFPB is accepting applications to serve on our four advisory committees, which provide insight and advice as we carry out our work.

By Emmanuel Mañón

Data, research, and reports

Published JUN 29, 2022

New report explores the impact of credit card line decreases on consumers

Credit cards play a critical role for consumers. Lenders can cut card lines, and have done so especially during economic downturns. New CFPB research shows the impact line cuts have on consumers.

By Logan Herman and Jonah Kaplan

At the CFPB

Published JUN 27, 2022

Identifying and addressing the financial needs of immigrants

The CFPB is working to identify and address the financial needs of immigrant consumers.

By Sonia Lin

At the CFPB

Published JUN 21, 2022

Tell us your stories about employer-driven debt

The CFPB is seeking public comments about debt that workers take on to pay for trainings, equipment, or other items or services required by their employer.

By Emma Oppenheim

Director's notebook

Published JUN 17, 2022

Rethinking the approach to regulations

The CFPB is seeking to move away from highly complicated rules that have long been a staple of consumer financial regulation and towards simpler and clearer rules.

By Rohit Chopra

Policy and compliance

Published JUN 16, 2022

Measuring the impact of financial institution overdraft programs on consumers

Banks and credit unions heavily rely on fees from overdrafts and non-sufficient funds transactions. We’ve launched a supervisory effort to measure the impact of overdraft practices on consumers.

By Patrick Gibson and Lisa Rosenthal

Policy and compliance

Published JUN 15, 2022

Buy Now, Pay Later and Credit Reporting

Consumers’ Buy-Now-Pay-Later repayment data is starting to be furnished to the nationwide credit reporting companies. A standardized approach would promote consistency and accuracy.

By Martin Kleinbard and Laura Udis

Data, research, and reports

Published JUN 13, 2022

CFPB publishes Beginner’s Guide to Accessing and Using Home Mortgage Disclosure Act Data

The CFPB has published a Beginner’s Guide to Accessing and Using Home Mortgage Disclosure Act Data, a resource for those interested in using this comprehensive source of U.S. mortgage data.

By Hallie Ryan

Info for consumers

Published JUN 02, 2022

Protecting servicemembers from abuses of the military allotment system

Servicemembers should guard against predatory lenders outside military bases, including those that require them to use the allotment system to repay loans.

By Patrick Brick

Info for consumers

Published JUN 02, 2022

Loan Cancellation for Student Loan Borrowers Who Attended Corinthian Colleges

The U.S. Department of Education announced the cancellation of $5.8 billion in federal student loans for 560,000 individuals who borrowed to attend schools owned by Corinthian Colleges, the for-profit college conglomerate that is now defunct.

By Rohit Chopra

Info for consumers

Published MAY 26, 2022

Credit disputes: getting a clear statement of results from your furnisher

When you dispute credit information with your bank or other furnisher, you should get a clear and understandable response stating a result.

By Erin Jeweler and David Wake

Info for consumers

Published MAY 25, 2022

CFPB tells credit card CEOs: Practice of suppressing payment data has potential for consumer harm

Accurate and complete information on your credit card payments can be a valuable tool to accessing fair credit – but credit card companies are suppressing this information.

By John McNamara

Info for consumers

Published MAY 25, 2022

FFELP student loan borrowers: take full advantage of fixes to Income-Driven Repayment

New fixes to income-driven repayment will help borrowers reach loan forgiveness faster. Commercial FFELP borrowers will need to apply for consolidation to benefit.

By Kate Mullan

Published MAY 25, 2022

Explainer: What is nonbank supervision?

The CFPB examines financial companies for compliance with Federal law, to protect consumers and maintain well-functioning markets.

By Lorelei Salas

Published MAY 16, 2022

CFPB launches new system to promote consistent enforcement of consumer financial protections

CFPB announces new system of Consumer Financial Protection Circulars to provide guidance to enforcers of federal consumer financial law.

By Rohit Chopra