Update: Notice about possible “sweepstakes” scam
Last month we told you about a possible sweepstakes scam and while we continue to investigate, we wanted to update you about a new twist. Originally, we...
Blog archive
Learn more about the Independent Foreclosure Review
We hear often from consumers with questions and concerns about foreclosure. Last week, the Federal Reserve released a video that may be helpful. Many...
New rules governing the CFPB’s enforcement work
Today, the CFPB is posting three final rules and one interim final rule that we have sent to the Federal Register for publication. The rules deal with our...
Help the CFPB solve the most common consumer mistakes
We all make mistakes. That's part of what makes us human. When we can, we learn from our mistakes. That's why we at the Bureau want to understand more about...
Honoring service with service
Each May as we celebrate Memorial Day, our nation takes a moment to remember all of the brave men and women who died in service to our country. Memorial Day...
Protecting the public’s trust
We would be hard pressed to ensure that markets for consumer financial products and services are fair, transparent and competitive without the trust of...
Live from Durham, NC!
On May 23rd, we visited Durham, NC, to hold a field hearing on general purpose reloadable prepaid cards, commonly known as prepaid cards. In concert with...
Empowering America’s consumers
Last week, I joined the Bureau as Assistant Director of the Office of Financial Empowerment, which is part of our Division of Consumer Education and...
Save the date, Durham, NC!
The Bureau invites you to participate in a field hearing in Durham, North Carolina on prepaid cards. The field hearing will take place on Wednesday, May 23...
Notice about possible “sweepstakes” scam
We are receiving inquiries from consumers about phone calls about a sweepstakes offer from the CFPB. The CFPB did not make these calls or direct others to...
Educating and empowering American consumers
There are certain occasions in everyone's life when one decision can have long-lasting effects. How will you pay for college? Which mortgage should you...
New HAMP enhancements will help military homeowners
This post also appears on the Department of the Treasury blog. Our military families make many sacrifices for our nation, and not just when a servicemember...
One week left to participate in our beta test
A few weeks ago, the CFPB released an early prototype of a new tool to help students and families make smarter choices about financing college. The CFPB...
Continuing our promise of diversity
Today is my first day as the Director of the Office of Minority and Women Inclusion at the CFPB. I'm coming to the CFPB after serving nine years at the U.S...
Taking your kids to work is a great time to talk about money
My kids were so excited when I asked them if they wanted to come to work with me today. At ages 6 and 9, this will be their first Take Our Daughters and...
Accountability in military education
On April 27th, the President signs an executive order instructing several departments to take steps to ensure that servicemembers, veterans and their...
Join us in Cleveland and New York: We’re recruiting a 21st century supervision workforce
Since we opened for business on July 21, 2011, we have been building our supervision team. On Friday, April 27 in Cleveland and Friday, May 4 in New York...
Comment period on overdrafts extended to June 29
In February, we launched a public inquiry and an industry research study to gain insight into overdraft practices. Both initiatives are continuing and will...
Protecting older Americans in Tampa Bay
Last week, I was back in Florida. Stetson University's College of Law invited me to speak at its annual Elder Consumer Protection Law Day. It was a...
Fair Notice on Fair Lending
Millions of Americans rely on loans and other credit products to attend college, buy cars, purchase homes, or open businesses. For many of us, access to...
Something Good in Memphis
Last week, I had the good fortune to spend two full days in Memphis, Tennessee, with my friend and colleague, Holly Petraeus, who heads the CFPB's Office of...
Paying for College: Help us make it easier for you to choose
April is a time when students and their families anxiously await their college acceptance letters. But for families across the country, the good news of...
What the proposed mortgage servicing rules could mean for you
Delinquencies. Defaults. Foreclosures. Let's face it: before the housing crisis, these and many other terms were foreign to many of us. Since 2008, however...
The CFPB’s source code policy: open and shared
The Bureau was fortunate to be born in the digital era. We've been able to rethink many of the practices that make financial products confusing to consumers...
Utah: A Leader in Protecting Seniors from Exploitation
When Utah Attorney General Mark Shurtleff invited me to Salt Lake City to meet with him, state and local senior services, and law enforcement groups, I...
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