Tools and resources to use with the people you serve
Use our tools, worksheets, handouts, and training webinars to help people make informed decisions about their money. Browse resources by topic or audience to find materials that meet their needs.
Resources by audience
Resources by topic
Looking for answers to help a client? Check here first. You will find a wealth of information and interactive tools you can use to help the people you serve with common financial issues.
Auto loans
| DESCRIPTION | ACTIONS |
|---|---|
Comparing auto loans worksheet |
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Take control of your auto loan |
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Take control of your auto loan: A step-by-step guide |
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Shopping for your auto loan |
Consumer complaints
| DESCRIPTION | ACTIONS |
|---|---|
Using the CFPB Consumer Complaint Database |
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Personal finance rights: How to submit a complaint or tell your story |
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Disputing errors and submitting complaints |
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Problems with a financial product or service? |
Credit cards
| DESCRIPTION | ACTIONS |
|---|---|
Act fast if you cannot pay your credit cards |
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How to find the best credit card for you |
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How to fix mistakes in your credit card bill |
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How to stop mystery credit card fees |
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Digest: Using credit cards |
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Unwrapping gift cards |
Credit reports and scores
| DESCRIPTION | ACTIONS |
|---|---|
Where to find access to a free credit score |
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Check your credit report |
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Understand your credit score |
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How to rebuild your credit |
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Credit report rule to live by |
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Watch accounts closely when card data is hacked |
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You have a right to see specialty credit reports |
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List of consumer reporting companies |
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Dispute an error for a minor |
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Dispute an error for a youth who is 18 or older if the error occurred before his or her 18th birthday |
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Dispute an error that happened at 18 or older for youth who remain in foster care until age 21 |
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Help your kids start and maintain good credit |
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Help youth in foster care start and maintain good credit |
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Understand your credit report |
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Credit discrimination is illegal |
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How to rebuild your credit |
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My credit reporting rule to live by |
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Credit reports I |
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Credit reports II |
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Tips to help your clients get smart about credit |
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Demystifying business credit |
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Personal finance rights: Borrowers rights |
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Personal finance rights: Credit and housing rights |
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Credit history and scores |
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Helping clients: Getting and reviewing credit reports and scores |
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Common credit issues and making referrals |
Debt collection
| DESCRIPTION | ACTIONS |
|---|---|
Debt collection sample letters |
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Know your rights when a debt collector calls |
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Planning to become debt-free? |
Financial well-being
| DESCRIPTION | ACTIONS |
|---|---|
Our latest financial well-being research and how to apply it |
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Measuring financial well-being: Certified Financial Planners |
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Financial well-being toolkit |
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Measuring youth financial capability |
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Measuring financial well-being |
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Measuring financial well-being: Step-by-step implementation for employers |
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Financial coaching |
Fraud and scams
| DESCRIPTION | ACTIONS |
|---|---|
Spotting and avoiding financial fraud |
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Protecting against and recovering from identity theft and scams |
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Avoiding wire fraud in the mortgage closing process |
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How to spot frauds and scams |
Housing
| DESCRIPTION | ACTIONS |
|---|---|
Making housing decisions after losing a spouse or partner |
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Making housing decisions when your health changes |
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Leaving your home to children or heirs |
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Using home equity to meet financial needs |
Money management
| DESCRIPTION | ACTIONS |
|---|---|
Helpful shortcuts for credit card use: Ideas for financial educators |
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Rules to live by: Ideas for financial educators |
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Managing family lending and borrowing |
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Managing spending: Ideas for financial educators |
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Consumer tips for managing spending |
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My spending rule to live by |
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My credit spending rule to live by |
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Digest: Managing cash flow and bill payments |
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Know your overdraft options |
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Planning for a new financial goal |
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SAVED: Five steps for making financial decisions |
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Manage your college money |
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Your disaster checklist |
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Digest: Organizing and managing finances |
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Organizing and managing finances |
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Checklist: Prepare for your tax appointment |
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Considering a financial caregiver? Know your options |
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Choose direct deposit, then choose how to save |
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Request a change in your bill due date |
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Checklist: Before your tax appointment starts |
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Financial rules to live by: Ideas for financial educators |
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Know your financial adviser |
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Planning for diminished capacity and illness |
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Worksheet: Make the most of your tax refund |
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Your Money, Your Goals: A financial empowerment toolkit |
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Your Money, Your Goals resources |
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Your Money, Your Goals - Part 1 |
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Your Money, Your Goals - Part 2 |
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Your Money, Your Goals - Part 3 |
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Your Money, Your Goals – Part 4 |
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Ways to pay your bills |
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Ways to receive your money |
Money transfers
| DESCRIPTION | ACTIONS |
|---|---|
Helping consumers understand remittance transfers |
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Send money abroad with more confidence |
Mortgages
| DESCRIPTION | ACTIONS |
|---|---|
Guide to closing forms |
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Your mortgage servicer must comply with federal rules |
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How to avoid foreclosure |
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Know before you owe: Mortgages |
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How to spot and avoid foreclosure relief scams |
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Ready to buy a home? |
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Shopping for a mortgage |
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Should I refinance? |
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Your closing checklist |
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Consumer handbook on adjustable-rate mortgages |
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What you should know about home equity lines of credit |
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Your home loan toolkit: a step-by step guide |
Private student loans
| DESCRIPTION | ACTIONS |
|---|---|
Paying for college: Federal resources for higher education |
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Strategies for paying for college |
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Student debt |
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Financial education resources for community colleges as rural hubs |
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Financial education resources for young people |
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Financial education resources for community colleges |
Reverse mortgages
Reverse mortgages: A discussion guide |
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Your reverse mortgage after a natural disaster |
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You have a reverse mortgage: Know your rights and responsibilities |
Savings and bank accounts
| DESCRIPTION | ACTIONS |
|---|---|
My savings rule to live by |
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Moving your checking account checklist |
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Consumer guide to checking account denials |
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Consumer guide to managing your checking account |
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Consumer guide to selecting a lower-risk account |
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Digest: Saving for financial shocks and emergencies |
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Saving for financial shocks and emergencies |
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Save some and spend some |
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Checklist for opening a bank or credit union account |
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Selecting financial products and services |
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Know your overdraft options |
Resources by audience
We create resources for audiences with specific needs to help them navigate financial decisions.
Older adults
Resources to help you, whether you serve older adults or a family member managing the finances of a loved one.
| DESCRIPTION | ACTIONS |
|---|---|
Social Security scams |
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Protect your identity: What older adults should know |
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Choosing a trusted contact person can help you protect your money |
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Falling for scams could be a disaster |
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Guard your card (with Senior Medicare Patrol) |
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Money Smart for Older Americans |
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Older Americans are not alone in the fight to stop financial abuse |
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Aid and attendance benefits |
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Grandparents scams |
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Romance scams |
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Word games bundle |
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Protecting older adults from fraud and financial exploitation |
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Managing Someone Else's Money: Help for agents under a power of attorney |
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Managing Someone Else's Money: Help for court-appointed guardians of property and conservators |
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Managing Someone Else's Money: Help for representative payees and VA fiduciaries |
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Managing Someone Else's Money: Help for trustees under a revocable living trust |
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Identity protection crossword puzzle |
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IRS scams |
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Play it safe online |
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Charity scams |
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Play it safe online |
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Pension lump-sum payouts and your retirement security |
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Taking control of your finances: Help for surviving spouses |
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Managing Someone Elses’s Money: Help for financial caregivers |
People with disabilities
Millions of people with disabilities face significant obstacles as they go about their lives, including full participation in the mainstream financial marketplace and navigating Supplemental Security Income (SSI) benefits.
| DESCRIPTION | ACTIONS |
|---|---|
Focus on people with disabilities |
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People with Social Security disability income can still qualify for a mortgage |
Pre-K through grade 12 students
The tools and resources listed here support K–12 financial education and can help children’s money skills, habits, and attitudes grow.
| DESCRIPTION | ACTIONS |
|---|---|
Classroom activities |
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Financial terms glossary |
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Money Monsters storybooks |
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Youth financial education research |
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Personal finance teaching pedagogy |
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Training tools for building financial capability |
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Money as You Grow parent activities |
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Money as You Grow Bookshelf |
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Money as You Grow library resources |
Servicemembers
Financial resources to help servicemembers, veterans and military families navigate the unique financial challenges they face.
| DESCRIPTION | ACTIONS |
|---|---|
GI Bill and higher education marketing |
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Aid and attendance benefits |
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How to pick a bank account |
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Pension advance products |
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VA aid and attendance benefit |
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Financial resources for your military career |
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Fraud protection tools to help safeguard servicemembers |
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Military Lending Act: Applicability flow chart |
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Servicemembers Civil Relief Act |
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Servicemembers: Know your rights when a debt collector calls |
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Your Money, Your Goals: Focus on military communities |
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Resources for working with servicemembers and veterans |
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Servicemember resources |
Young adults
Developing good financial habits early in life can help young people plan for their future and make wise financial decisions as adults.
| DESCRIPTION | ACTIONS |
|---|---|
How to protect vulnerable children from credit reporting problems |
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Dispute an error for a youth who is 18 or older if the error occurred before his or her 18th birthday |
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Dispute an error for a minor |
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Dispute an error that happened at 18 or older for youth who remain in foster care until age 21 |
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Applying for financial aid |
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Back to school: Resources for youth financial education |
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