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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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USA Service Finance, LLC

On November 25, 2019, the Consumer Financial Protection Bureau issued a consent order against Edmiston Marketing, LLC, also known as Easy Military Travel; and Brandon Edmiston, the owner and operator of Easy Military Travel.

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Sterling Infosystems, Inc.

On November 22, 2019, the Consumer Financial Protection Bureau filed a proposed stipulated judgment with Sterling Infosystems, Inc., a consumer reporting agency headquartered in New York. 

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Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center; True Count Staffing Inc., d/b/a SL Account Management; Prime Consulting LLC, d/b/a Financial Preparation Services; Albert Kim; Kaine Wen; and Tuong Nguyen

On October 21, 2019, the Consumer Financial Protection Bureau filed a complaint and sought a temporary restraining order and preliminary injunction in federal court in the Central District of California against Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center (Premier); True Count Staffing Inc., d/b/a SL Account Management (True Count); Prime Consulting LLC, d/b/a Financial Preparation Services (Prime); Albert Kim; Kaine Wen; and Tuong Nguyen (aka Tom Nelson).

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Certified Forensic Loan Auditors, LLC, Andrew Lehman, and Michael Carrigan

On September 6, 2019, the Consumer Financial Protection Bureau filed a complaint in federal court in the Central District of California against Certified Forensic Loan Auditors, LLC, Andrew Lehman, and Michael Carrigan, along with a proposed stipulated final judgment against Michael Carrigan.

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Asset Recovery Associates, Inc.

On August 28, 2019, the Consumer Financial Protection Bureau settled with Asset Recovery Associates, Inc., a debt-collection company headquartered in Illinois.

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Maxitransfers Corporation

On August 27, 2019, the Consumer Financial Protection Bureau settled with Maxitransfers Corporation, which provides remittance transfer services that allow consumers to send money overseas electronically. 

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Equifax, Inc.

On July 22, 2019, the Consumer Financial Protection Bureau (Bureau), the Federal Trade Commission (FTC), and 48 states, the District of Columbia and Puerto Rico announced a global settlement with Equifax that provides up to $700 million in monetary relief and penalties.

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Student CU Connect CUSO, LLC

The Consumer Financial Protection Bureau (Bureau) today announced a settlement with Student CU Connect CUSO, LLC (CUSO), a company set up to hold and manage private loans for students at ITT Technical Institute.

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Freedom Mortgage Corporation

The Consumer Financial Protection Bureau (Bureau) today announced a settlement with Freedom Mortgage Corporation (Freedom), one of the ten largest Home Mortgage Disclosure Act (HMDA) reporters nationwide.

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Servis One, Inc., d/b/a BSI Financial Services

The Consumer Financial Protection Bureau (Bureau) today announced a settlement with BSI Financial Services (BSI), a mortgage servicer headquartered in Irving, Texas. BSI Financial Services is the operating name for Servis One, Inc.

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Forster & Garbus, LLP

The Consumer Financial Protection Bureau today filed a lawsuit against Forster & Garbus, LLP, a New York debt-collection law firm.

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PGX Holdings, Inc.

The Consumer Financial Protection Bureau (Bureau) today filed a complaint against PGX Holdings Inc. and its subsidiaries.

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Conduent Education Services, LLC

The Consumer Financial Protection Bureau (Bureau) today announced a settlement with Conduent Education Services, LLC (CES).

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Cash Tyme

The Bureau found that Cash Tyme violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.

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Enova International, Inc.

The Bureau found that Enova violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.

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Mark Corbett

The Bureau found that Corbett violated the Consumer Financial Protection Act of 2010 by misrepresenting to consumers that the contracts he facilitates are valid and enforceable when, in fact, the contracts are void because veterans’ pension payments are unassignable under federal law.

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Sterling Jewelers, Inc.

The Consumer Financial Protection Bureau (Bureau) and the People of the State of New York today settled claims against Sterling Jewelers Inc.

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USAA Federal Savings Bank

The Consumer Financial Protection Bureau (Bureau) announced a settlement with USAA Federal Savings Bank, a federally chartered savings association headquartered in San Antonio, Texas.

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State Farm Bank, FSB

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with State Farm Bank, FSB, a federal savings association headquartered in Bloomington, Ill.

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Village Capital and Investment, LLC

The Bureau of Consumer Financial Protection (Bureau) has filed a complaint in federal court in the District of Nevada alleging a claim of deception against Village Capital & Investment LLC, a non-bank mortgage company headquartered in Henderson, Nev.

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