We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Since late 2021, several banks have announced changes to their overdraft programs that have been expected to result in reductions in overdraft/non-sufficient fund (NSF) fee revenue.
This report explores both the significant consumer impact of and industry reliance on credit card late fees.
This report describes overdraft practices and outcomes at several thousand credit unions and banks in 2014 using data provided by core processors.
This report uses call report data to study the evolution of banks’ reliance on overdraft and non-sufficient fund fees since 2015.
