The card issuer increased my interest rate on my existing balance. Can they do that? What can I do to get the rate back down?
Six months ago the interest rate on my account was increased. I have noticed that the interest rate has been reduced, but is still not going back to my original rate. Can they do that?
I did not receive a bill last month. The current bill shows a past due amount and charges interest for the charges from the prior month. What should I do?
I have let my card issuer know that I am disputing a charge. My statement shows that the credit available to me has been reduced by the amount of the charge that I am disputing. Can they do that?
My payment was due on a Sunday and I understood that meant I had until the next business day (Monday) to pay. I went online to my card issuer's website and made a payment on Monday, but I was charged a late fee. Can they do that?
I applied for a credit card with one set of terms, but was turned down and offered the chance to apply for a different card with different terms. What is the credit card company required to do in this situation?
