Blog archive

Learn about our work over the past six years to create new consumer financial protections and provide resources to help people make informed financial decisions.

Our division of Supervision, Enforcement, and Fair Lending works to create a level playing field in financial markets and to help ensure fairness for consumers.

Today, we took action against Mastercard and UniRush after preventable technological breakdowns in October 2015 left tens of thousands of RushCard users...

There are many credit scores available to you as a consumer as well as to lenders. A credit score you receive may not be the same score your lender is using...

If you were one of the thousands of Wells Fargo Bank account holders who had an unauthorized account opened, here’s what you need to know.

The CFPB fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.

In the past five years, we have written rules, enforced laws and, supervised banks and other financial companies, while at the same time creating resources...

BancorpSouth Bank will pay $10.6 million to address redlining and other discrimination claims. After, for the first time, we used undercover testers to help...

Ensuring fair and nondiscriminatory access to credit goes to the core of the Bureau's mission of protecting consumers and promoting openness in America's...

We alleged that those two companies tricked consumers into borrowing against their pensions, hid high interest loan rates and fees, and deceived consumers...

Today, harmed borrowers participating in the settlement were mailed checks by the Ally settlement administrator, totaling $80 million, plus interest. Here's...

An important part of the CFPB's mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when...

The complaint alleges that Hudson City redlined by locating its branches and selecting mortgage brokers nearly all outside of majority-Black-and-Hispanic...

Since 2011, we have secured over $10.8 billion dollars in relief for more than 25 million consumers harmed by illegal practices.

Today we're ordering Citibank, N.A. and some of its subsidiaries to refund approximately $700 million to customers for unfair and deceptive credit card...

Morgan Drexen has gone out of business. If you are a Morgan Drexen customer, you must take action on your debts. You can also request a refund of any money...

Chase has already begun compensating consumers and will contact you if you are eligible for payment.

We found that between April 2011 and December 2013, Ally's markup policy resulted in African-American, Hispanic, Asian and Pacific Islander borrowers paying...

We're announcing settlements with Sprint and Verizon to return $120 million directly to consumers for illegal billing of unauthorized third-party charges...

We're releasing our third annual Fair Lending Report, which details the important strides we have taken over the last year to protect consumers from credit...

We’re announcing an enforcement action against Alabama-based Regions Bank for charging overdraft fees to consumers who had not opted-in for overdraft coverage. We’re requiring Regions Bank to fully refund all affected consumers – hundreds of thousands of consumers have already been refunded $49 million in fees. Learn more about your choices when it comes to overdraft protection programs, as these programs can be costly.

We're announcing an enforcement action against a lender that wrongfully used the logos of the Department of Veterans Affairs (VA) and the Federal Housing...

Today we're announcing that we filed a lawsuit against a robo-call debt collection operation, including its ringleaders, their companies, and service...

Along with the U.S. Department of Education, today we announced more than $480 million in forgiveness for borrowers who took out Corinthian College's...

Our investigation found that the companies illegally filed thousands of lawsuits in Virginia against consumers who didn't live or purchase goods there: over...