Citibank, N.A.
On November 8, 2023, the Bureau issued an order against Citibank, N.A., which is a national bank headquartered in New York City, New York.
Enforcement actions
When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings
Citizens Bank, N.A.
On January 30, 2020, the Bureau filed a lawsuit against Citizens Bank, N.A. (Citizens), alleging violations of the Truth and Lending Act (TILA) and its implementing Regulation Z, including TILA provisions passed under the Fair Credit Billing Act (FCBA) and Credit Card Accountability Responsibility and Disclosure Act (CARD Act), as well as violations of the Consumer Financial Protection Act of 2010 (CFPA) due to its violations of TILA and Regulation Z.
Citibank, N.A.
Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with Citibank, N.A.
Citibank, N.A.
The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers.
CitiFinancial Servicing, LLC (DE), CitiFinancial Company (DE), CitiFinancial Services, Inc. (MN), and CitiFinancial, Inc. (WV)
The Bureau took separate actions against CitiFinancial Servicing and CitiMortgage, Inc. for giving the runaround to struggling homeowners seeking options to...
CitiMortgage, Inc.
The Bureau took separate actions against CitiFinancial Servicing and CitiMortgage, Inc. for giving the runaround to struggling homeowners seeking options to...
Solomon & Solomon, P.C.
The Bureau took two separate actions against Citibank for illegal debt sales and debt collection practices. This action is against both Citibank and two...
Citibank, N.A., Department Stores National Bank, and CitiFinancial Servicing, LLC
The Bureau took two separate actions against Citibank for illegal debt sales and debt collection practices. This action is against both Citibank and two...
Faloni & Associates, LLC
The Bureau took two separate actions against Citibank for illegal debt sales and debt collection practices. This action is against both Citibank and two...
Citibank, N.A.
The Bureau took two separate actions against Citibank for illegal debt sales and debt collection practices. In this action, the CFPB ordered Citibank to...
RBS Citizens Financial Group, Inc. ( N/K/A) Citizens Financial Group, Inc.), RBS Citizens, N.A. ( N/K/A Citizens Bank, N.A.), and Citizens Bank of Pennsylvania
CFPB, the Federal Deposit Insurance Corporation (FDIC), and the Office of the Comptroller of the Currency (OCC) took action against Citizens Bank for...
Citibank, N.A.; Department Stores National Bank; and Citicorp Credit Services, Inc. (USA)
CFPB has ordered Citibank, N.A. and its subsidiaries to provide an estimated $700 million in relief to eligible consumers harmed by illegal practices...
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