Enforcement actions

On January 17, 2025, the Bureau issued an order against American Honda Finance Corporation to address its violations relating to its furnishing of inaccurate consumer reporting information.

On January 17, 2025, the Bureau issued an order against Equifax, Inc. and Equifax Information Services LLC, one of the largest consumer reporting agencies in the country.

On January 17, 2025, the Bureau filed a complaint and proposed consent order to resolve allegations against Draper & Kramer Mortgage Corporation (Draper), a non-depository mortgage lender based in Downers Grove, Illinois.

On January 14, 2025, the Bureau filed a lawsuit against Capital One, N.A., a national bank with over $480 billion in assets, and its parent holding company, Capital One Financial Corp.

On January 7, 2025, the Bureau filed a lawsuit against Experian Information Solutions, Inc., one of the largest consumer reporting agencies in the country.

On January 6, 2025, the Bureau filed a lawsuit against Vanderbilt Mortgage & Finance, Inc.

On May 6, 2024, the Consumer Financial Protection Bureau filed a complaint and two proposed stipulated final judgments to resolve the Bureau’s claims against the National Collegiate Student Loan Trusts (the Trusts) and the Pennsylvania Higher Education Assistance Agency d/b/a American Education Services (PHEAA), respectively.

On January 10, 2024, the Bureau and seven state attorneys general filed a complaint and sought a temporary restraining order and preliminary injunction against StratFS, LLC f/k/a Strategic Financial Solutions, LLC, as well as its holding company Strategic Family, Inc.; various of its subsidiaries, and as individuals: SFS Chief Executive Officer Ryan Sasson, Jason Blust, Daniel Blumkin, and Albert Ian Behar.

On June 8, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against Phoenix Financial Services, LLC (Phoenix), an Indiana-based debt collector that collects primarily past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

On January 4, 2023, the Bureau and New York Attorney General Letitia James filed a joint lawsuit in the United States District Court for the Southern District of New York against Credit Acceptance Corporation, an indirect auto lender that funds and services car loans for subprime and deep-subprime consumers.

On May 11, 2022, the Bureau issued an order against Tennessee-based RAM Payment, LLC and Account Management Systems, LLC (AMS) and AMS’s co-founders, Gregory Winters and Stephen Chaya.

On April 21, 2022, the Bureau filed a lawsuit jointly with the Attorney General of New York against MoneyGram International, Inc. and MoneyGram Payment Systems, Inc. (collectively, MoneyGram), nonbank remittance transfer providers headquartered in Dallas, Texas.

On January 10, 2022, the Bureau filed a lawsuit in the United States District Court for the Western District of New York against several individual debt collectors and buyers, and their companies.

On September 20, 2021, the Bureau filed a lawsuit against Credit Repair Cloud — a Los Angeles, California, company that since at least 2013 has provided an “all-in-one solution” for people to start their own credit repair businesses — and its owner and CEO, Daniel Rosen.

On April 6, 2021, the Bureau issued a consent order against Yorba Capital Management, LLC, a third-party debt collection company, headquartered in Anaheim California, and its former sole owner and managing member, Daniel Portilla, Jr.

On March 16, 2021, the Bureau filed a lawsuit against Student Loan Pro, a California sole proprietorship that telemarketed and provided debt-relief services focused on federal student-loan debt; Judith Noh, its owner; and Syed Gilani, its manager and owner-in-fact.

On March 3, 2021, the Bureau filed a lawsuit in the U.S. District Court for the Northern District of Illinois against BrightSpeed Solutions, Inc. (BrightSpeed) and its founder and former chief executive officer, Kevin Howard.

On January 15, 2021, the Bureau filed a lawsuit in the United States District Court for the District of Connecticut against 1st Alliance Lending, LLC, John Christopher DiIorio, Kevin Robert St. Lawrence, and Socrates Aramburu.

On December 22, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Santander Consumer USA Inc. (Santander). Santander, a subsidiary of Banco Santander S.A., is a leading originator and servicer of nonprime auto loans and leases.

On December 4, 2020, the Consumer Financial Protection Bureau (Bureau) filed a lawsuit in the United States District Court for the Northern District of California against LendUp Loans, LLC (LendUp).

On November 20, 2020, the Consumer Financial Protection Bureau (Bureau) filed a lawsuit against FDATR, Inc. (FDATR), and its owners, Dean Tucci and Kenneth Wayne Halverson.

On May 22, 2020, the Bureau and Commonwealth of Massachusetts Attorney General Maura Healey jointly filed a lawsuit against Commonwealth Equity Group, LLC, which does business as Key Credit Repair, and Nikitas Tsoukales (also known as Nikitas Tsoukalis), Key Credit Repair’s president and owner.

On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado.

On February 20, 2020, the Bureau, the South Carolina Department of Consumer Affairs, and the State of Arkansas Attorney General Leslie Rutledge filed a...

On January 30, 2020, the Bureau filed a lawsuit against Citizens Bank, N.A. (Citizens), alleging violations of the Truth and Lending Act (TILA) and its implementing Regulation Z, including TILA provisions passed under the Fair Credit Billing Act (FCBA) and Credit Card Accountability Responsibility and Disclosure Act (CARD Act), as well as violations of the Consumer Financial Protection Act of 2010 (CFPA) due to its violations of TILA and Regulation Z.