Skip to main content

How can I tell who owns my mortgage?

You can look up who owns your mortgage online, call, or send a written request to your servicer asking who owns your mortgage. The servicer has an obligation to provide you, to the best of its knowledge, the name, address, and telephone number of who owns your loan.

It’s not always easy to tell who owns your mortgage. Many mortgage loans are sold and the servicer you pay every month may not own your mortgage. Whenever the owner of your loan transfers the mortgage to a new owner, the new owner is required to send you a notice.  

If you don’t know who owns your mortgage, there are different ways to find out. 

Call your mortgage servicer

You can find the number for your mortgage servicer on your monthly mortgage statement or coupon book. 

Look it up online

There are some online tools you can use to look up who owns your mortgage.

                o FannieMae’s look up tool

                o Freddie Mac’s look up tool

You can look up your mortgage servicer by searching the Mortgage Electronic Registration Systems (MERS) website.

Send a written request

Another option is to send a written request to your mortgage servicer. Your servicer is obligated to provide you, to the best of their knowledge, with the name, address, and telephone number of the owner of your loan. You can send a Qualified Written Request or a Request for Information.   

Here is a sample letter to help you write your mortgage servicer to request information. 


Take the next step

Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit a complaint

Was this answer helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.