How can I tell who owns my mortgage?
You can look up who owns your mortgage online, call, or send a written request to your servicer asking who owns your mortgage. The servicer has an obligation to provide you, to the best of its knowledge, the name, address, and telephone number of who owns your loan.
It’s not always easy to tell who owns your mortgage. Many mortgage loans are sold and the servicer you pay every month may not own your mortgage. Whenever the owner of your loan transfers the mortgage to a new owner, the new owner is required to send you a notice.
If you don’t know who owns your mortgage, there are different ways to find out.
Call your mortgage servicer
You can find the number for your mortgage servicer on your monthly mortgage statement or coupon book.
Look it up online
There are some online tools you can use to look up who owns your mortgage.
- Many mortgages are owned by Fannie Mae and Freddie Mac. Both offer a mortgage look up tool on their website.
Send a written request
Another option is to send a written request to your mortgage servicer. Your servicer is obligated to provide you, to the best of their knowledge, with the name, address, and telephone number of the owner of your loan. You can send a Qualified Written Request or a Request for Information.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.