The CFPB proposed a new policy to empower consumers to share their own story when submitting a complaint about a consumer financial product to the Bureau’s public-facing Consumer Complaint Database.
|–||Opening Remarks||Zixta Martinez, Associate Director of External Affairs, Consumer Financial Protection Bureau|
|–||Remarks by El Paso Mayor||Oscar Leeser, Mayor, El Paso, Texas|
|–||Remarks by Texas Consumer Credit Commissioner||Leslie Pettijohn, Consumer Credit Commissioner, Finance Commission of Texas|
|–||Remarks by CFPB Director||Richard Cordray|
|–||Panelist Introductions and Remarks||Nick Clements, Co-Founder, Magnify Money; Beth Givens, Executive Director, Privacy Rights Clearinghouse; Janice Mathis, Vice President of the Peachtree Street Project, Rainbow Push Coalition; Dennis Shaul, CEO, Community Financial Services Association of America; Heather Johnson Shull, Vice President & Co-Lead, Office of Consumer Protection Compliance, Western Union; Ruth Susswein, Deputy Director of National Priorities, Consumer Action|
|–||Audience Testimony||Open microphone for public participation|