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Category: Director's notebook |
Published

Bureau takes additional steps to foster an inclusive financial system
Archived

I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.

Category: Data, research, and reports |
Published

Credit card debt fell even for consumers who were having financial difficulties before the pandemic

We use the Bureau’s Making Ends Meet survey to study whether financially vulnerable consumers have turned to credit card debt during the coronavirus pandemic. We find that credit card debt fell even for consumers who were financially vulnerable before the pandemic.

Category: Policy and compliance |
Published

Fall 2020 Rulemaking Agenda

Under the Regulatory Flexibility Act, federal agencies must publish regulatory agendas twice a year. As an independent regulatory agency, we have been voluntarily participating in the Unified Agenda, which is led by the Office of Management and Budget (OMB).

Category: Policy and compliance |
Published

El CFPB en búsqueda de comentarios formales para mejorar las directrices para servir a consumidores LEP

El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.

Category: Info for consumers |
Published

Federal tools to help maximize GI Bill® education benefits

GI Bill education benefits are not unlimited, so make sure you have a plan to use them wisely. The Department of Veterans Affairs’ GI Bill Comparison Tool, the Department of Education’s College Scorecard website, and the CFPB’s Your Financial Path to Graduation Tool can help.

Category: Policy and compliance |
Published

Bureau seeks formal comments to inform forthcoming guidance on serving LEP consumers

The Bureau plans to develop guidance on serving consumers with limited English proficiency (LEP) and welcomes formal public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.

Category: Data, research, and reports |
Published

New report explores the prevalence of actual payment information in consumer credit reporting

This report explores the prevalence of actual payment information in consumer credit reporting. Quarterly Consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally representative sample of de-identified credit records maintained by a nationwide consumer reporting agency.

Category: Info for consumers |
Published

How to help homeowners protect their homes

Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.